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Freedom of Information Complaints Procedure

You can complain about the way that the Borough Council handled a Freedom of Information (FOI) request or appeal against a FOI decision made by the Council – or any other FOI matter – by following the arrangements below.  These arrangements are in line with the Council's Corporate Complaints procedure.

The Council will endeavour to:

To make a complaint

Step One

Contact the Council's FOI Officer at:

Chief Executive's Department
Civic Offices
Civic Way
Fareham
PO16 7AZ

Tel: 01329 236100
email: foi@fareham.gov.uk

who will arrange to have the complaint investigated and resolved if possible.

 

If you are still not happy....

Step Two

Contact the Council's Chief Executive Officer, preferably in writing or by telephone as follows:

Chief Executive Officer
Civic Offices
Civic Way
Fareham
PO16 7AZ

Tel: 01329 236100  Ext 2301
email: cx@fareham.gov.uk

 

If you are still not happy....

Step Three

You may contact the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire 
SK9 5AF

Tel: 01625 545700
email: mail@ico.gsi.gov.uk

 

The Information Commissioner is independent of the Council.

To appeal against an FOI Decision

Step One

Contact the Council's FOI Officer at:

Chief Executive's Department
Civic Offices
Civic Way
Fareham
PO16 7AZ

Tel: 01329 236100
email: foi@fareham.gov.uk

who will arrange to have the decision reviewed by the Council's Chief Executive Officer.

If you are not happy with the outcome....

Step Two

If the original decision is confirmed by the Chief Executive Officer and you are still dissatisfied, you may forward your grievance to the Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire 
SK9 5AF

 

Tel: 01625 545700
email: mail@ico.gsi.gov.uk

 

The Information Commissioner is independent of the Council.



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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0) 1329 550576
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