A to Z of Services

 

A

• Abandoned Vehicles
• Access (Disabled Persons)
• Accessibility
• Accounts Payable (Invoices)
• Act Now Cards
• Admiral Lord Nelson's Monument
• Adoption of Open Spaces
• Adoption of Roads
• Adult Education
• Affordable Housing
• After Schools Clubs
• Agenda (Committees)
• Air Quality
• Air Travel
• Alcohol Exclusion
• Allotments
• Animals (The keeping of - byelaw)
• Annual Report
• Anti-Social Behaviour
• Arts Development
• Avian Flu
• Audit (Internal)

 

 

Abandoned Vehicles

The Council will remove vehicles that have been unlawfully abandoned on the highway or on any land in the open area.

If you believe a vehicle has been abandoned, contact us on tel: 01329 236100.

For further information on abandoned vehicles please contact the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100,or e-mail regulatory@fareham.gov.uk.

 

Access (persons with disabilities)

The Building Control Section in the (Department of Regulatory Services, Planning Development Control Division) employs an Access Officer who is responsible for advising the council on access improvements for the disabled to buildings and places with public access within the borough. For further information please contact the Access Officer on tel: 01329 824823 or e-mail buildingcontrol@fareham.gov.uk.

 

Accessibility 

Our aim is to make Fareham Borough Council's website as accessible as possible in order to ensure that the site can be used easily and effectively by everyone.

 

Accounts Payable (invoices)

Exchequer Services is responsible for payment of invoices from organisations and individuals who have provided goods and services to the Council.  Although initial contact should be made to Exchequer Services on tel: 01329 236100, ext: 2328, or e-mail exchequer@fareham.gov.uk, it may be necessary to refer enquiries to the department that placed the order.  Suppliers can take certain steps to help the Council pay their invoices on time. One step is to register for payment by BACS Direct Credit.

 

Act Now Cards

We aim to provide our customers with the highest quality service and welcome any comments, complaints or compliments you may have as a positive step towards achieving this aim. An Act Now Card gives you the opportunity to pass on your views about our service. These cards are available in most public libraries and at the Civic Offices. On receipt of an Act Now card we will endeavour to respond to you within five working days.

For further information please contact the Customer Services Officer in the Chief Executive's Office on tel: 01329 236100 ext: 7109 or e-mail comps@fareham.gov.uk.

 

Admiral Lord Nelson's Monument - Portsdown Hill  

Admiral Lord Nelson's Monument is situated on Portsdown Hill and was built to honour him in celebration of his victory over the French at the Battle of Trafalgar.  For further information please visit the Royal Naval Museum's website (this is an external hyperlink).

 

Adoption of Open Spaces

Liaison with developers and the Department of Planning & Transportation in relation to the provision of, laying out of, and finally adoption of, open space. Please contact the Parks Officer in the Department of Customer Services, Leisure & Community Division on tel: 01329 236100 ext: 4542 or e-mail parks@fareham.gov.uk.

 

Adoption of Roads

In general terms, the council has no responsibility for maintaining private streets. These may be streets which the owners wish to remain private or more recently-constructed streets to serve developments. In the latter case, the developer may apply for the street to be adopted by the council.

If you wish to know whether your road is adopted please contact Hampshire County Council (this is an external hyperlink) or use Hampshire County Council's search engine of adopted roads (this is an external hyperlink).

 

Adult Education

Hampshire County Council is the Local Education Authority (this is an external hyperlink) for adult education and lifelong learning (this is an external hyperlink) in the Fareham area. We also have a schools within fareham map to help you find a local adult education centre.

 

Affordable Housing

The council no longer directly provides new housing for rent, but works closely with other organisations, especially housing associations, enabling them to build new homes or to acquire existing dwellings, for households that require rented accommodation.  Further information on affordable housing.

 

After School Clubs/Breakfast Clubs

Out of school services (this is an external hyperlink) are for school-age children to play and learn and have fun in groups. They are usually based in or near schools and more are being set up to help families where parents work. A number of after school clubs and breakfast clubs operate in the Fareham area.

 

Agenda (committees)

Agenda, minutes and reports for all committee meetings are now available on this web site. Copies are also available for inspection or for purchase at the Civic Offices - please contact the Legal and Democratic Services Section in the Department of Finance & Resources on tel: 01329 824585 or e-mail democraticservices@fareham.gov.uk.

 

Air Quality

Local authorities have a duty to review and assess air quality in their areas. For further information on air quality in the Fareham Borough please contact the Department of Regulatory Services, Environmental Health Division on 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Air Travel

The journey planner provides access to information on air travel from both Southampton (Eastleigh) and Bournemouth airports.

 

Alcohol Exclusion

In order to tackle alcohol related crime, disorder and nuisance, as well as underage drinking, Fareham Borough Council has banned the consumption of alcohol in public places.  Further information is available on our safer communities pages.

 

Allotments

There are eleven sites throughout the borough offering a range of plot sizes for those interested in organic gardening and growing their own produce.  Unfortunately due to the high demand for allotments within the borough there are currently no plots available. Waiting lists are held for the sites in Portchester, the Western Wards and Fareham. Those on waiting lists may have some time to wait before a plot becomes available. We apologise for any disappointment

For more information on allotments please contact the Horticultural Development Officer in the Department of Customer Services, Leisure & Community Division on tel: 01329 236100 ext: 4543 or e-mail parks@fareham.gov.uk.

 

Animals (The keeping of animals - byelaw)

The keeping of animals byelaw, enforced by the council, relates to the keeping of pigs, horses, asses, mules, donkeys and/or cattle in domestic situations. Controls are necessary to prevent nearby residents being affected by nuisance from odours, insects etc.  Should you require further details please contact the Department of Regulatory Services, Environmental Health Division at Fareham Borough Council on tel: 01329 236100, or e-mail us at regulatory@fareham.gov.uk.

 

Annual Report

Details of Fareham Borough Council's performance are available in the Annual Report 2007 (2,263 Kb) and associated Annual Report Appendix (135 Kb) , which provides details of the council's Best Value Performance Indicators for the year ended 31st March 2007.

For more information please contact the Standards & Performance Review Officer in the Chief Executive's Office on tel: 01329 824407 or e-mail performancereview@fareham.gov.uk.

 

Anti-Social Behaviour

Anti-social behaviour is very subjective and what one person perceives as anti-social another may not. Anti-social behaviour if left unchecked can lead to neighbourhood decline whilst seriously damaging the quality of life for people who are directly or indirectly affected.

The legal definition of anti-social behaviour (Crime and Disorder Act 1998) is 'behaviour that causes harassment, alarm or distress to one or more persons not of the same household' as him or herself.

If you would like any further information on tackling anti-social behaviour in Fareham, please contact a member of the Community Safety Team by e-mail at antisocialbehaviour@fareham.gov.uk or telephone on 01329 236100.  

 

Arts Development

Fareham Borough Council is committed to supporting creativity in the community and encouraging involvement in the performing of visual arts and crafts. For more details please contact the Department of Customer Services, Leisure & Community Division on tel: 01329 236100 or e-mail leisure@fareham.gov.uk.

 

Avian Flu

Avian influenza, also known as bird flu has dominated the headlines recently due to the spread of the H5N1 virus between both wild and domestic birds across South East Asia, Russia and parts of Europe.  There is global concern that the current strain of the disease could mutate into a form that could become highly contagious and lead to a human pandemic, however the risk of this is currently low.  For more information on avian flu please contact the Department of Regulatory Services, Environmental Health Division, telephone 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Audit (Internal) 

The Council has an internal audit team that provides a comprehensive and independent internal audit service that covers all the Council's services. Particular emphasis is placed on systems audit, contract audit and value for money, and the Internal Audit Section works closely with the Council's external auditors. Further information can be obtained from the Audit Manager in the Department of Finance & Resources on tel: 01329 824344 or e-mail internalaudit@fareham.gov.uk.