A to Z of Services

 

B

 

BACS

Council Suppliers can register for payment of their invoices by BACS Direct Credit.

 

Bank Holidays

Details on opening/closing times for the Civic Offices and bin collection days over Bank Holiday periods.

 

Beach Huts

The Council manages two areas of beach huts in the Borough: at Cliff Road and Monks Hill, Hill Head. The huts themselves are privately owned, but the land on which they are sited is owned by the Council and may be leased. Due to their popularity, all of the beach huts are occupied and no new applicants are being added to the waiting list. A range of frequently asked questions on the provision of beach huts has been compiled which may answer any queries you may have.

For more information please contact the Customer Service Centre on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk.

 

Bed & Breakfast Accommodation (Homeless)

When a household presents to the Council as potentially homeless and appears to be in priority need, Fareham Borough Council may place them in Bed and Breakfast accommodation while enquiries into their housing situation are made. (See Homelessness.) Please contact the Homelessness Advice Officers in the Department of Customer Services, Strategic Housing on tel: 01329 236100, exts: 2470, 2469, 2489, 2643 or 4522 or e-mail housing@fareham.gov.uk.

 

Bedsits

Are you a tenant living in a shared house or bedsit?
Is the property provided with adequate kitchen and sanitary facilities?
Does the property have smoke detectors and fire doors?
Is the property damp or over-crowded?


Your landlord has a responsibility for ensuring that your living accommodation is fit for human habitation and that adequate means of escape in case of fire are provided.

The Housing Act 2004 introduces a mandatory scheme to licence specific types of houses in multiple occupation.

See also Housing - Private Tenants.

Should you wish to discuss your specific living conditions in more details please contact the Department of Regulatory Services, Environmental Health Division at Fareham Borough Council on tel: 01329 236100, or e-mail us at regulatory@fareham.gov.uk.

 

Benches - Commemorative

These can be placed within public spaces and cemeteries, the work being arranged by the Council following discussion and consultation with the prospective donor. For further information please contact the Parks Officer in the Department of Customer Services, Leisure & Community Division on tel: 01329 236100 ext: 4542 or e-mail parks@fareham.gov.uk.

 

Benefits

Housing Benefit and Council Tax Benefit are government schemes to help you pay your rent or Council Tax if you are on a low income.

The Benefits section deals with the administration of Housing Benefit and Council Tax Benefit. Please contact the Benefits Team on tel: 01329 236100 ext: 4646 or e-mail benefits@fareham.gov.uk.

The Benefits Section has a Benefit Fraud Team. To speak to an investigating officer, please ring 01329 824667. Alternatively, you e-mail us at investigations@fareham.gov.uk. Or use our online form.

 

Best Value

Best Value is a process which requires all local authorities plus the police and fire services, to seek continuous improvement in terms of economy, efficiency and effectiveness in their operations.

Enquiries can be made to our Standards and Performance Review Officer in the Chief Executive's Office on tel: 01329 824407 or e-mail performancereview@fareham.gov.uk.

 

Bins

Household waste and recyclables are collected in wheeled bins from the kerbside. Households have 2 bins, a green one for waste and a blue-lidded one for recyclable materials. For more information on refuse collection please contact the Refuse & Cleansing section in the Department of Customer Services, Leisure & Community Division, and Street Scene Services on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk.

Bank Holiday Refuse Collection information is available.

You can access our domestic refuse collection search facility to find out on what day and in which week your refuse is collected.

 Householders who cannot move their bins or garden waste sacks to the collection point due to ill health, infirmity or disability can apply for assistance.  Compost bins can be purchased at a cheaper rate by calling 0845 073 2002 or visiting www.recyclenow.com/compost (this is an external hyperlink).

 

Biodiversity

Biodiversity is a shorthand term for Biological Diversity.  It can be defined as 'the richness and variety of plants, birds, animals and insects that exist throughout the world'.  In 1992 the UK government was a signatory of the Convention on Biological Diversity, at the Earth Summit in Rio de Janeiro, which requires each country to conserve the habitats and species found within their national borders.  In the UK this is being achieved through Biodiversity Action Plans. A Local Biodiversity Action Plan has been produced for Fareham Borough.  For further information please contact the Ecologist in the Department of Planning and Transportation on tel: 01329 236100 or e-mail conservation@fareham.gov.uk.

 

Bird Flu

Avian influenza, also known as bird flu has dominated the headlines recently due to the spread of the H5N1 virus between both wild and domestic birds across South East Asia, Russia and parts of Europe.  There is global concern that the current strain of the disease could mutate into a form that could become highly contagious and lead to a human pandemic, however, the risk of this is currently low.  For more information on avian flu contact the Department of Regulatory Services, Environmental Health Division, tel: 01329 236100 or e-mail regulatory@fareham.gov.uk

 

Boat Moorings

See Moorings.

 

Bonfires

It is not illegal to have a bonfire and there are no restrictions on the time of day for having a bonfire. If it is particularly smoky or frequent then nuisance legislation may apply. A leaflet is available from the Department of Regulatory Services, Environmental Health Division.

Further information is available, leaflets produced by the National Society for Clean Air can be viewed on their website at www.nsca.org.uk (this is an external hyperlink) under leaflets. Alternatively the NSCA may be contacted at 44 Grand Parade, Brighton, BN2 2QA, telephone 01273 878770, fax 01273 606626 or by e-mail info@nsca.org.uk.

Please contact the Environmental Health Division within the Department of Regulatory Services on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

Further information on Pollution Control is available.

 

Borough Magazine

The Council magazine, 'Fareham Today' is published quarterly and is delivered to households throughout the Borough. For further information on this publication or other Public Relations matters please contact the Public Relations Team in the Chief Executive's Office, tel: 01329 824507 or 824518 or 824416 or e-mail publicity@fareham.gov.uk.

 

Bottle Banks

There are 35 sites throughout the Borough for white, green and brown glass. Blue glass is collected in the green glass container. For more information on recycling and waste please contact the Performance and Monitoring Officer in the Department of Customer Services, Leisure & Community Division, and Street Scene Services on tel: 01329 236100, customerservices@fareham.gov.uk

 

Boundary Disputes

The Council does not have any information on the boundaries of properties other than for land it owns itself. If you are having problems with a boundary dispute you can make an enquiry of the Land Registry (this is an external hyperlink ) or may need the advice of your own solicitor. The Fareham area is dealt with by Weymouth District Land Registry and they can be contacted on tel: 01305 363636.

 

Bowling Greens

Further information on Bowling Greens is available from the Sports Development Officer in the Department of Customer Services, Leisure & Community Division on tel: 01329 824425 or e-mail parks@fareham.gov.uk.

 

Box Office, Ferneham Hall

The Booking Office at Ferneham Hall (part of the Department of Customer Services, Leisure & Community Division, and Street Scene Services) can be contacted on tel: 01329 231942 or e-mail boxoffice@fareham.gov.uk.

 

Brown Tailed Moth

The Brown Tail Moth is found in considerable numbers along the coast of South East England and can commonly be found in Fareham. We have Brown Tailed Moth information which gives advice on how you can help to prevent its spread and prevent you and your family suffering from the painful rash that the caterpillars can cause.

Should you require further details please contact the Department of Regulatory Services, Environmental Health Division at Fareham Borough Council on tel: 01329 236100, or e-mail us at regulatory@fareham.gov.uk.

 

Building Control/Regulations

Building control applies technical standards and regulations required by Government for new buildings dealing with fire resistance, structural stability and energy conservation. It checks the technical design and construction of new buildings. Further information can be obtained from the Building Control Manager in the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100, ext: 4823 or e-mail buildingcontrol@fareham.gov.uk.

A range of frequently asked questions on building control and regulations have been compiled which may answer your queries.

 

Bulky Waste

Fareham Borough Council provides a chargeable service for the collection of bulky household items such as old furniture and large household appliances.

For more information please contact the Customer Service Centre on 01329 236100 or e-mail customerservices@fareham.gov.uk

 

Burglar Alarms

Environmental Health Officers often receive complaints of noise associated with the persistent ringing of audible intruder alarms installed at domestic premises.

Upon hearing an alarm, neighbours are likely to contact the police. The police will investigate whether or not an illegal entry has been made into property. Where the activation is a false alarm and the alarm continues to ring unabated, the police will try to locate a key-holder. Where a key holder cannot be located, the police will contact an Environmental Health Officer. Within the borough of Fareham, such officers are on duty 24 hours a day.

Should you have any queries regarding noise from intruder alarms, please do not hesitate to contact the Environmental Health Division on tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Burials

These are arranged through an undertaker in liaison with the Parks and Cemeteries Officer for all religious denominations in various cemeteries around the borough.

Should you require any further information on burials or cemeteries in Fareham, please contact Customer Services, tel: 01329 236100 e-mail customerservices@fareham.gov.uk.

Should you have an emergency to report outside these hours, please contact Fareham Borough Council's Out of Hours Service on Tel: 0800 374485.

 

 

Business Continuity Management

Business Continuity Management (BCM) is the planning an organisation can do to assess the risks, identify its vulnerable areas and key functions, and to plan its response to an adverse event. This is important to ensure the impact of an incident is kept to a minimum and that the business can return to normal operations as quickly as possible.

From May 2006 the Civil Contingencies Act 2004 places a responsibility on Fareham Borough Council to give advice and assistance to businesses and voluntary organisations within the Borough in relation to BCM.

For further information on Business Continuity Management please phone the Department of Regulatory Services, Environmental Health Division on 01329 236100.

 

Business - Procurement & Tender Opportunities

The procurement of goods and services is delegated among budget holders within the Council. Information and advice about the procurement process and how to do business with the Council  is available. Enquiries can be e-mailed to procurement@fareham.gov.uk.

 

 

Business - Doing Business with the Council

Information and advice on the Council's Procurement Process is available to our business partners and other interested parties. Enquiries can be emailed to procurement@fareham.gov.uk.

 

Business - Starting your own Business?

Information, advice and support on starting your own business within Fareham, including planning information, licensing infomation, refuse collection and business rates along with how to get on Fareham's business database. For further information or if you would like someone to contact you, please e-mail economic.development@fareham.gov.uk

 

Business Database

The Fareham Business Database is a comprehensive compilation of details of all known firms within the Borough. The database was compiled and has been updated by telephone survey to establish basic activities, contact points and attitudes towards business constraints and growth prospects and is updated regularly. The telephone survey has been supplemented by an on-going process of contacting all new firms as they are registered and by a programme of company visits to key firms. Interrogation of the database is possible to produce lists of those firms willing for their details to appear.

For further details please contact the Economic Development Manager in the Department of Planning and Transportation on tel: 01329 824686 or e-mail economic.development@fareham.gov.uk.

 

Business Development Support

The Council and its partners wish to support appropriate business growth and development within the Borough and adjoining areas. The Council is a partner in the Regional Business Centre (RBC) at Baltic House in Portsmouth where a one-stop shop for businesses is offered. The RBC partnership includes the Chamber of Commerce, South East Hampshire Enterprise Agencies, Hampshire Business Link, Portsmouth and South East Hampshire Partnership and the four local authorities that make up the Harbour Economic Development Forum (Fareham, Gosport, Havant and Portsmouth).

For more information support for business development please contact the Economic Development Manager in the Department of Planning and Transportation on tel: 01329 824686 or e-mail economic.development@fareham.gov.uk.

 

Business Directory

The Fareham Business Directory is now available online. The Economic Development Unit is also able to offer a tailor-made service to Fareham firms allowing the production of lists of companies by area, activity or scale of operation. Basic company details can be supplied electronically or on diskette. Please contact the Economic Development Manager in the Department of Planning and Transportation on tel: 01329 824686 or e-mail economic.development@fareham.gov.uk.

 

Business Newsletter

Fareham Borough Council's Business Newsletter, Protecting Fareham, covers food, health and safety, licensing and environmental protection issues.

 

Business Rates

The Council Tax section deals with the administration and collection of Business Rates. For further information on Business Rates please contact the Council Tax Manager in the Department of Finance & Resources on tel: 01329 824651, or e-mail businessrates@fareham.gov.uk.

 

Bus Passes

The Council's Concessionary Fare Scheme covers both the issue of Bus Passes and Travel Tokens. For more information on Concessionary Travel, or to find out if you are eligible, please contact the Concessionary Fares Officer in the Department of Finance & Resources on tel: 01329 236100, ext: 2660 or e-mail travelconcessions@fareham.gov.uk.

 

Bus Stop (To report a problem)

To report a damaged or vandalised bus stop contact the Assistant Engineer in the Department of Planning and Transportation on tel: 01329 236100, ext: 2369 or e-mail engineering.transportation@fareham.gov.uk.

 

Bus Travel

The Journey Planner has links to the local bus companies, dial-a-ride information for disabled or elderly bus users and a bus routes map.  Timetables or specific company journey planners are also accessible.

 

Byelaws

There are a number of local byelaws in force, within the Borough of Fareham, covering such matters as the control of dogs, nuisance, permitted activities in recreation grounds and open spaces, the seashore etc. For ease of access the text of each byelaw has been made available for viewing by members of the public and other organisations.

The original byelaw is available for inspection by visiting Legal Services, Floor 7, Civic Offices, Civic Way, Fareham, PO16 7AZ.

For further details of byelaws please e-mail legalservices@fareham.gov.uk.

 

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How to get here

Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770