Frequently Asked Questions

A to Z of Services - D

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Dangerous Structures

If you believe a building or structure is unsafe, please contact our Dangerous Structure (this is an external hyperlink) Service, administered by the Building Control Partnership, on telephone number 01329 824823 or email: bcpartnership@fareham.gov.uk

 

Data Protection

For information on Data Protection or to contact the Council's Data Protection Officer, please phone 01329 236100 or e-mail dataprotectionofficer@fareham.gov.uk.

 

Dead Animals

If there is a dead animal on the highway please contact Street Scene Services in the Refuse and Cleansing Section of the Department of Customer Services on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk

 

Decent Homes Standard  

A Government introduced this scheme to help social housing providers improve the condition of tenant's homes.   For further information on the Decent Homes Standard please visit the following website www.decenthomesstandard.co.uk (this is an external hyperlink).

 

Democratic Processes

Use our electoral ward finder to find out which ward you live in and who your councillors are for that area.

Registration as an elector in the borough is required by law, although there are some restrictions on who may register as an elector. Recent changes in the law enable residents to register when they move house and an annual canvass in the autumn will also be undertaken to check that the Register of Electors is up-to-date.  Details of committees, their members, dates of committee meetings and committee papers are also available.

For further details please contact the Democratic Services Section in the Department of Finance & Resources on tel: 01329 236100 or e-mail democraticservices@fareham.gov.uk.

 

Demolitions

The Building Control Partnership deals with notices of intended demolition (this is an external hyperlink) and stipulates conditions for the protection of the public and adjoining premises. Please contact the Building Control Manager in the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100 or e-mail bcpartnership@fareham.gov.uk.

 

Depot

The Council Depot is located in Broadcut. It is from here that facilities such as the grounds maintenance, building maintenance, highway maintenance, refuse collection, pest control and the transport repair depot for council owned buildings are managed. Please contact the Facilities Officer in the Department of Finance & Resources on tel: 01329 236100 or e-mail estatesservices@fareham.gov.uk.

 

Deputations

For details on the committee deputations scheme please contact the Legal and Democratic Services Section in the Department of Finance & Resources on tel: 01329 236100 or e-mail democraticservices@fareham.gov.uk.

 

Development Briefs

Development Briefs adopted by the council are material considerations in the determination of planning applications.  Other related documents/services/strategies include: Supplementary Planning Guidance and Local Plan for Fareham.

 

Development Control

Regulatory Services:  Planning Development Control - for help with planning applications for development and related matters.

Online Planning Pages - see details of the progress of planning applications and appeals; you can also inspect plans and documents and make comments. 

A range of frequently asked questions on Development Control may answer your queries.

 

For more help, contact the Planning Duty Officer (available Monday to Friday 09:00 - 13:00), tel: 01329 236100, email planningadvice@fareham.gov.uk, or send a fax to 01329 821500. 

 

Direct Payment

Council suppliers can register for payment of their invoices by BACS Direct Credit.

 

Disability Access

For information on Access and Disability (this is an external hyperlink) matters, please contact the Access Officer on 02392 545535 or email bcpartnership@fareham.gov.uk

 

Disability Equality Scheme

Fareham Borough Council has produced a Disability Equality Scheme, for further information please e-mail the Policy and Performance team at performancereview@fareham.gov.uk.

 

Disabled Badges

These badges are issued by Hampshire County Council Social Services' Department (this is an external hyperlink).

 

Disabled Facilities Grants

For information on disabled facilities grants please contact the Department of Customer Services, Strategic Housing Division on tel: 01329 236100, or e-mail customerservices@fareham.gov.uk.

 

Disabled Parking Bays

If you wish to arrange a disabled parking bay on the road outside a residential property, please fill in an online application form for a disabled driver's parking bay or telephone 01329 236100 or e-mail engineering.transportation@fareham.gov.uk.  To request the removal of a disabled parking bay, please contact 01329 236100 or e-mail engineering.transportation@fareham.gov.uk.

 

Disabled Toilets

There are 17 public toilet sites in the borough of which a number have disabled facilities. Radar keys for people with disabilities are available free for Fareham residents on request.  Please contact Customer Services on tel: 01329 236100 or by email: customerservices@fareham.gov.uk

 

Documents on Deposit

Documents on Deposit for Hampshire County Council and Documents on Deposit for Fareham Borough Council are available for viewing on this website.  Alternatively, you may inspect the documents in person by visiting the Customer Service Centre, Ground Floor, Civic Offices, Civic Way, Fareham, PO16 7AZ or e-mail legalservices@fareham.gov.uk.

 

Dog Bins

To request a new dog litter bin, replacement dog litter bin or report a damaged bin, please contact the Dog Control Officer in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100 or e-mail regulatory@fareham.gov.uk. If the dog litter bins have not been emptied please contact the above number.

 

Dog Control/Dog Warden

For information on the dog control service please contact the Dog Control Officer in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Dogs - Micro-chipping 

Dog owners in Fareham can have their dogs micro-chipped at one of the special microchipping days organised in conjunction with PET-ID.  For more information please contact the Dog Control Officer tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Dogs Lost/Found

If you have lost your dog you may be able to find it on the found dog register. Sometimes dogs are missing for a long period of time and on many of these occasions dogs are successfully rehomed. For more information please contact the Dog Control Officer tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Doing Business with the Council

Information and advice on the council's Procurement Process is available to our business partners and other interested parties. Enquiries can be emailed to procurement@fareham.gov.uk.

 

Downend Composter Site

Hampshire County Council have three waste composting sites, including one located at Downend. The compost is sold at Household Waste and Recycling Centres as Pro-Grow high quality soil and lawn conditioners, woodchip mulch or pine bark.

 

Drains/Drainage Problems

Except in the case of Council tenants who should contact Housing Maintenance (on 01329 236100) enquiries relating to blocked/defective drains/sewers should be directed to Southern Water Services on tel: 0845 278 0845. They will inform you as to whether or not the problem is located in a public sewer or private sewer/drain. For further information see A Householders Guide to Drainage or contact the Department of Regulatory Services, Environmental Health Division on 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Drinking Water

Drinking Water in the borough is supplied either by Southern Water Services, Tel: 0845 278 0845 or Portsmouth Water, tel: 023 9249 9888, depending upon where you live.  Other enquiries relating to water quality should be directed to the Environmental Health Division on tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Dustbins

For information on refuse collection please contact the Refuse & Cleansing section in the Department of Customer Services on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk.  Compost bins can be purchased at a cheaper rate by calling 0845 073 2002 or visiting www.recyclenow.com/compost (this is an external hyperlink).

 

Frequently Asked Questions

How much will the parking permit cost?
£13.00 for any month period of £50 per annum. (Free for applicants who are disabled and holders of an blue badge.)

How many parking permits can I purchase?
2 Annuals or 1 Quarterly.

What if I decide not to purchase a permit but change my mind later?
A permit may be purchased at any time when the office is open to issue them. However please be advised that at least 7 days notice is required for processing an application. At the beginning of the month and They are valid for either is valid for either three months or one year. Please note that for new permits you will need to provide copies of the following documentation when you apply:

- Registration Document

- Recent Household Bill (date within the last 3 months)

- Drivers Licence or Passport

Where can I park if I purchase a permit?
Anywhere on the lengths of road or scheme designed for residents'' parking as stated on the permit.

Can my friend or visitors use my permit?
No. The permit will show your name, address and car registration number.

During what hours will the Residents'' Parking Scheme operate?
Please refer to the signs relating to each residents parking scheme as hours may vary.

Who enforces the Residents'' Parking Scheme?
Civil Enforcement Officers.

What happens if I move house and have purchased a Permit?
You may be entitled to a refund only on full months calculated at the Quarterly Rate from the date the request was received at the Parking Services Department

How can I find out more about the scheme?
For current resident permit schemes please contact parkingservices@fareham.gov.uk or call 01329 236100. For enquiries requesting new resident parking schemes please contact engineering.transportation@fareham.gov.uk or call 01329 236100.

Can I complete an application form for a Permit?


A Residents Permit Application Form (36Kb) for a Permit is available, alternatively please contact parkingservices@fareham.gov.uk or call 01329 236100.

What is a Tree Preservation Order?
A Tree Preservation Order (TPO) is a legal document made by the Council to protect individual trees, groups of trees or woodlands. It controls the type and extent of pruning work that can be done to specific trees.

The TPO comprises about 10 pages of detailed information explaining how the order works and landowners'' rights, together with a plan showing the position of the protected trees and a list (the First Schedule) which provides a written description of the trees and their location.

Further detailed information can be found on Fareham Borough Council''s Protected Trees Webpage.

How is a Tree Preservation Order made?
When a Tree Preservation Order is made by the Council, a copy of the Order will be served on the owner of the tree(s) and other interested parties for eg neighbour / adjoining landowner.

Trees covered by a TPO remain the responsibility of the tree owner.

How can I find out if my tree is protected?
You can check whether or not the trees on your property are protected by a TPO by using the council''s Tree Preservation Orders Register. To see if a tree lies within a conservation area please use FarehamMap (type in the address and ensure the ''Conservation Areas'' Map Layer is ticked). Alternatively, please feel free to contact the Arborist within the Department of Planning and Transportation on tel: 01329 236100 or email conservation@fareham.gov.uk .

How do I apply to carry out works if my tree is protected?
All applications for works to protected trees should be made using the standard Tree Works Application form (this is an external hyperlink). For assistance with completing the application form please refer to the accompanying Guidance Notes (this is an external hyperlink). A paper copy can also be obtained from Environment & Conservation, Civic Offices, Civic Way, Fareham, PO16 7AZ.

For more information on correct pruning techniques the council has produced a set of guidance notes for applicants.

Why is the Council reviewing its Tree Preservation Orders?
There are over 3,000 properties in the Borough affected by Tree Preservation Orders [TPOs]. Some of these TPOs are now over thirty years old and are no-longer protecting the best quality trees. Many of these older TPOs apply a ''blanket'' protection to all the trees within a defined area, regardless of their quality. This means it is often necessary for residents to apply to the Council for consent to prune or remove trees that are not of high amenity value. The purpose of the review is to ensure the Borough''s TPOs are brought up to date, protecting the very best trees that exist today.

Are there any other reasons for the Tree Preservation Orders Review?
There are over 3,000 properties in the Borough affected by Tree Preservation Orders [TPOs]. Some of these TPOs are now over thirty years old and are no-longer protecting the best quality trees. Many of these older TPOs apply a ''blanket'' protection to all the trees within a defined area, regardless of their quality. This means it is often necessary for residents to apply to the Council for consent to prune or remove trees that are not of high amenity value. The purpose of the review is to ensure the Borough''s TPOs are brought up to date, protecting the very best trees that exist today.

Is Fareham the only Council reviewing its Tree Preservation Orders?
No. All local Authorities have been advised by the government to review TPOs in their area to ensure they remain up to date.

Are all the Tree Preservation Orders in the Borough being reviewed?
No. There are over 560 TPOs in the Borough, many of which were made in recent years and are still up to date. Furthermore, the practice of protecting large areas with ''blanket'' orders is now rarely used. However, there are around 200 older, ''blanket'' TPOs which will be reviewed.

Who is carrying out the Review of Tree Preservation Orders?
The Council is responsible for reviewing TPOs. However, this is a major project and the Council may appoint consultants to assist with the task.

What is involved in the Review of the Tree Preservation Orders?
The first step is to survey the area to assess the existing trees and identify those trees which are worthy of protection and those that do not qualify for protection. TPOs should be used to protect selected trees and woodlands if their removal would have a significant adverse impact on the local environment and its enjoyment by the public. When the surveys are complete new TPOs will be created which are selective and apply only to the better quality trees. The old ''blanket'' TPO can then be revoked. Because TPOs are legally binding, there are a number of steps that have to be taken by the Council in making a new TPO or revoking an old TPO, and residents affected by TPOs that are being reviewed will receive more information on this at the appropriate time. Unfortunately, the legal process may require the Council to write to residents on a number of occasions. However, we will try to minimise the number of times we contact you.

How will this affect the existing Tree Preservation Order on my trees?
The better quality trees on your property that are in good condition and continue to provide good public amenity will in most cases be protected by the new TPO, whilst protection may be lifted from trees that are of poorer quality. In addition, some trees that were too young to be included in the existing TPO when it was made may be recommended for inclusion in a new TPO.

Why is it necessary to fix numbered tags to some of the trees?
In some areas, where trees are grouped together, the surveyor may fix a small tag to the trunk of the trees being assessed. Each tag has a serial number and this will help you and the Council to identify individual trees.

What can I do if I am unhappy with the outcome of the Tree Preservation Order review?
You may object to the making of the new order and we will write to everybody affected by the Review and provide more information at the time.

Is there anything I need to do about the Tree Preservation Order Review?
It is important that you advise the Council if you have been given permission to fell or prune a protected tree, and have not yet carried out the work.

How can I find out more about the Tree Preservation Order Review?
Contact the Council''s Tree Officer



Tel. (01329) 236100



Email: conservation@fareham.gov.uk

Can I buy a season ticket?
Annual and quarterly season tickets are available for long stay car parks only. Please complete and send the Season Ticket Application Form (222 Kb) to the Parking Services Department.

Where can I park if I am a disabled badge holder?
There are a large number of conveniently situated bays reserved for disabled badge holders, throughout the town. Blue Badge holders can park free in all pay and display car parks, only if the Blue Badge is clearly displayed in the parked vehicle, with the expiry date facing upwards. The exceptions are the Pay on Foot car parks, where Blue Badge holders are required to pay. Blue Badge holders who are Borough residents can apply to the Council for a swipe card allowing free entry and exit to the Pay on Foot car parks.

Where can I park my motorbike?
Solo motorcycles may park free of charge in any of the areas within the car parks specifically marked for motorcycle use. If there is no are specifically marked for motorcycles (sometimes indicated by m/c) then you may park in other marked bays that are not otherwise restricted, for example you could not park in a Disabled Bay.

Why do I have to pay for parking?
You have to pay for parking in any car park in the town centre. In addition to raising income to pay for maintenance of existing and provision of new car parks, charges also ensure an adequate turnover of parking spaces for shoppers and short term visitors. If the Council did not charge, the cost of maintenance would fall on Council Tax payers and car park visitors would make no contribution.

Why don''t you pay for the car parks'' maintenance with savings you would make if you no longer needed to employ Enforcement staff?
Even if parking was free, patrolling would still be required to provide a regular supply of convenient parking spaces for shoppers. A maximum period of waiting would need to be introduced, and this, together with other regulations would still need to be enforced. Enforcement staff also act as a deterrent to crime.

Why don''t you provide change machines?
Change machines are an inviting target for theft. The very nature of the machines requires that they be full of cash at all times. No cash is left in ticket machines overnight. The Council may consider introducing a scheme for payment by cards. Change is provided in the Pay on Foot car park payment machines, Osborn Road Multi Storey Car Park and Market Quay Car Park.

Why don''t I get a refund if I pay for an hour and only stay for five minutes?
The charging structure is such that any stay up to one hour is the same charge. The Council is very aware of the competition from "out of town" shopping stores and neighbouring local authorities and these factors are borne in mind when setting the parking fees.

Why can''t I pick someone up and drop someone off in the car parks?
You can, but you must comply with the parking regulations by stopping in a marked bay and purchasing a parking ticket.



The car parks are provided for the off-street parking of vehicles. If casual setting down/picking up were to be allowed, congestion would cause delays and frustration to car park users.

Why do you insist on the ticket being stuck to the windscreen?
A ticket on the dashboard can turn over when the car door is closed. If stuck on a side window and it falls it will disappear from view. If stuck on the windscreen just above the dashboard, it will probably still be visible to the Enforcement Officer on the dashboard should it fall.



For further information on parking in Fareham Town Centre or for any other details please contact the Parking Department in the Department of Regulatory Services on tel: 01329 236100 ext: 2355 or e-mail parkingservices@fareham.gov.uk.

What is Fareham Parking Enforcement?
Since 2 April 2007 Fareham Borough Council have been responsible for enforcing traffic regulations such as limited waiting, double or single yellow lines, no stopping at bus stops. Previously the responsibility for enforcing these lay with the police and was carried out by traffic wardens.



Other regulations will remain under the jurisdiction of the police – such as moving traffic offences – one way streets, turning bans, speeding restrictions on driving, endorsable offences, parking on zigzag lines, obstruction of highways, accesses, footways.



The Fareham Parking Enforcement Service covers the management and enforcement of both on and off street parking throughout the Borough. The service is delivered in line with the Parking Enforcement Policy that sets out the main principles for enforcement associated with the delivery of this service.

What does the Parking Service consist of?
There are currently eleven Civil Enforcement Officers in the team (including one Supervisor and three Team Leaders). Civil Enforcement Officers work a shift system as enforcement takes place seven days a week; this does include evening and Bank Holiday patrols.



The members of this team will be able to issue a Penalty Charge Notice to any vehicle which contravenes a restriction.

If I receive a Penalty Charge Notice, what will the process be?
CEOs will only issue a Penalty Charge Notice (PCN) if a vehicle has contravened the regulations in place. These will be served and placed on the front windscreen of the vehicle, handed to the driver or sent through the post, for more details please see the Traffic Management Act 2004 page.



Penalty Charge Notices will be either £70 or £50 depending on the level of contravention (which would be indicated on the Notice) and must be paid within 28 days. A 50% discount will be granted if paid within 14 days.



There are several payment options, by cheque, online, on the automated telephone service, or personally at the Cash Office at the Civic Offices and these are outlined on the rear of the Penalty Charge Notice.



There is obviously a right to appeal and this must be done by completing the PCN Challenge Form, this can be sent in by post or via e-mail to parkingservices@fareham.gov.uk. This should include PCN number, full name and address and any supporting documents, for example, invoice, delivery note or copy of Blue Badge showing the serial number and expiry date. In most cases the discount period will be reset if an appeal is made within 14 days of the date of issue of the PCN.



Unresolved disputes are settled through the Traffic Penalty Tribunal. This is an independent tribunal body based in Manchester.



It is important to note a Penalty Charge is a civil debt and non-payment will be pursued by Fareham Borough Council through the County Court system. Non-payment could ultimately lead to bailiff action.

For more information on how to Appeal please see the following links: - www.patrol-uk.info (this is an external hyperlink) or www.trafficpenaltytribunal.gov.uk (this is an external hyperlink).

Does this mean that the Council will review its position on residents'' parking schemes?
Yes, but not immediately. The Council is preparing a Fareham Town Centre Parking Strategy, which will consider the opportunities for introducing residents’ parking schemes in the vicinity of the town centre, where there is a high incidence of commuter or shopper parking. Any subsequent schemes that are introduced would need to be self-financing, and be informed by the initial period of operating the new enforcement regime.

Can I park outside a school to pick up/drop off my child(ren)?
Parking outside schools should be discouraged for the safety of the children. Zig zag markings at the entrance to some schools mean drivers must not stop, even to drop off or pick up. The Civil Enforcement Officers will enforce this regulation by serving Penalty Charge Notices (PCNs), either by placing the PCN on the vehicle, handing it to the driver, or sending the PCN through the post. The police can also enforce these regulations as parking outside schools is an endorsable offence, which will incur penalty points on the driving licence.

Is it possible to park on verges to keep out of the way of passing traffic?
Vehicles parking on verges and pavements are becoming an increasing problem throughout the Borough - it is contrary to the Highways Act, can often be an obstruction to other users of the highway and if there are double yellow lines it is an offence under the Road Traffic Regulation Act, resulting in the issue of a parking ticket. Parking on verges may also damage public ultilities plant in the verge or may leave unsightly or hazardous ruts. Motorists should therefore not park on verges.



Fareham Borough Council is not an enforcing authority for verge and pavement parking and reports should be made to the police non-emergency number 0845 045 4545. The Council has introduced Traffic Regulation Orders making parking on verges in certain streets in the borough an offence, as part of an on-going programme.



For more information contact: tel: 01329 236100 or e-mail: engineering.transportation@fareham.gov.uk

What do the Planning Enforcement team do?
The team investigates allegations of breaches of planning control including:

unauthorised development, or uses;
unauthorised works to a listed building - both internal and external works;
unauthorised display of advertisements;
non-compliance with conditions of planning permissions; and,
untidy sites where these are considered detrimental to local amenity
unauthorised work to trees which are protected or are located in conservation areas
N.B Works to trees which are protected or are located in conservation areas without the consent of the local planning authority is an offence.

What is the extent of planning controls?
Planning controls relate to any development. The definition of ''development'' for the purposes of the Town and Country Planning Act 1990 is considered to include "carrying out of building, engineering, mining or other operation in on or under land or the making of a material change of use of any building or other land".



(N.B all mining and waste planning issues are dealt with by the County Council).

Do you require planning permission for all development?
No, many minor developments are exempt from the need for planning permission by the Town and Country Planning (General Permitted Development) Order 1995. You should always contact the local planning authority to find out if you need planning permission before commencing any development

Is it an offence to undertake development without permission?
No, under the Act it is not considered to be an offence to fail to comply with planning controls, although you are advised to contact the local planning authority prior to carrying out works which might require approval. Should a local planning authority consider it expedient to issue an enforcement notice against a development which is unauthorised then non-compliance with this notice is an offence, for which the maximum fine is £20,000.

What happens if a condition on a planning permission is not complied with?
The local planning authority has the power to issue a breach of condition notice against which there is no right of appeal. It is an offence not to comply with such a notice. This offence maybe prosecuted in the magistrates court with a maximum fine of £1,000.

Is it an offence to undertake works to a listed building?
Yes, if these works are considered to affect the character and integrity of the building.

Is it an offence to display an advertisement without consent
Some advertisements are exempt from the need for express advertisement consent. Advertisements which do not require consent are those which enjoy deemed consent under the provisions of the Town and Country Planning (Control of Adverts) Regulations 1992. Booklets and advice can be obtained from the Local Planning Authority.

What information is required for an alleged breach to be investigated?
Address of land or building where breach alleged
Details of alleged breach
Complainant contact name and address and telephone number.
Any additional relevant information/other interested parties

How do I report an alleged breach?
by completing and submitting a Complaint Form which can be found on this page on the website. http://www.fareham.gov.uk/council/departments/devcontrol/complaint.asp. Please note that you will be required to provide your name, address and telephone number for any complaint to be investigated. Your details will be kept confidential. Complaints can also be made in writing to the address shown below.

Department of Development Control
Fareham Borough Council
Civic Offices
Civic Way
Fareham
PO16 7TT

What are the stages of an investigation?
Complaint registered and acknowledged - 4 days
First site visit made - 10 days
Complainant will be kept informed of progress with investigations.

What action may be taken where a breach of planning controls is found to be occurring?
Once a complaint has been investigated and a breach identified, depending on the severity of the breach a number of things may happen:

negotiate a satisfactory solution
seek a retrospective planning application
if no application is forthcoming or the breach is serious then an enforcement notice may be issued
In the case where significant harm is being caused by the breach it may be appropriate to issue a stop notice in conjunction with an enforcement notice or seek a legal injunction to stop the unauthorised activities.



It is important to note that the enforcement of Planning Control is a discretionary power and in some circumstances it may not be expedient to take action

Is there a right of appeal?
On an enforcement notice, listed building enforcement notice and an advert discontinuance notice, there is a right of appeal. The appeal is made to the Planning Inspectorate.

Is there a period after which development becomes immune from enforcement action?
Yes, The period within which planning enforcement action can be taken is limited to:

4 years for operational development and change of use to any building for use as a single dwelling house
10 years for all other changes of use and breaches of conditions
If you wish to confirm that development is immune from planning enforcement action, you are advised to make an application for a Certificate of Lawfulness.

Is there a period after which development becomes immune from enforcement action?
Yes, The period within which planning enforcement action can be taken is limited to:

4 years for operational development and change of use to any building for use as a single dwelling house
10 years for all other changes of use and breaches of conditions
If you wish to confirm that development is immune from planning enforcement action, you are advised to make an application for a Certificate of Lawfulness.

Does the Council have a Tree Policy?
In order to manage effectively the Council''s tree resource and trees protected by a Preservation Order, Fareham Borough Council has produced a Tree Policy. The final version was formally adopted in July 2007

I have an enquiry about a tre on Council land - Who do I contact?
Please contact the Trees & Parks Officer by telephoning 01329 236100 Ext 4606, or email customerservices@fareham.gov.uk. Alternatively, you can fill out our online Tree Enquiry Form.



We aim to make inspections after tree enquiries within 10 days of receiving them. In more urgent cases, the situation will be inspected sooner

I feel that a Council tree is immediately dangerous and the Council Offices are closed - Wbo do I contact?
Should a tree-related incident occur outside office hours that will not wait until the Council Offices are next open. The Council has an emergency telephone number - Out of Hours Emergencies 0800 374485.

A Council tree is obstructing my light - can it be pruned?
Any work to a tree puts it under a certain amount of stress, and leaves it open to infection from fungi and disease. In addition, future growth from the point at which the tree is pruned is at greater risk of breakage due to the weakened union. For these reasons, operations solely to improve the availability of light can be large undertakings and commitments, so only in exceptional circumstances does the Council prune trees to improve the availability of light.

How tall are trees allowed to grow?
There is no maximum height to which the Council allows its trees to reach, unless there is a reason to limit this growth in order to reduce a direct risk to health and safety. Wherever possible, Council-owned trees are left to reach their natural size and shape.

A Council tree is blocking my view - can it be pruned or removed?
There is no right in law to a view, and a view obstructed by the growth of trees cannot legally be regarded as a nuisance. The Council will not normally prune or remove trees to create or restore a view.

A Council tree is interfering with my tv/radio signal - can it be pruned?
Poor reception due to perceived interference from trees will only merit remedial pruning when the work required is constant with good arboricultural practice, and will not unduly affect the amenity or health of the tree, and current financial constraints allow.

A Council tree is dropping seeds, leaves or fruit - can it be pruned?
Leaves, seeds and fruit are carried on the wind, and are largely out of the control of the Council, therefore pruning work will not normally be carried out based solely on problems arising from their seasonal fall. The fall of leaves, seeds and fruit from trees can cause frustration, though it is widely accepted that this is an unavoidable problem which occurs together with all the benefits associated with living in proximity to trees.



Our street-cleaning section regularly sweeps and cleans the streets to prevent falling leaves and fruit from causing too much of a problem. If you want to know when your street is due for cleaning, contact our street-cleansing section. Please telephone Street Scene on 01329 236100 or email customerservices@fareham.gov.uk.

There''s a tree on the grass verge outside my house - can it be pruned?
If the tree in question is located on the verge between the pavement and the highway, it is likely to be considered part of the highway, and any enquiry relating to a tree in such a position should be directed to Hampshire Highways. Please telephone 01329 236100 or email highways-transport.south@hants.gov.uk

I am a Council tenant and have trees in my garden that need pruning - what should I do?
Trees situated in the gardens of Council housing, or in open spaces in Council Housing estates are the responsibility of Fareham Borough Council’s Housing Department.



For enquiries relating to these trees, please telephone Tenancy Services on 01329 236100, or email customerservices@fareham.gov.uk.

I am a Council tenant and there is a tree on a grassed area that needs pruning - what should I do?
Trees situated in the gardens of Council housing, or in open spaces in Council Housing estates are the responsibility of Fareham Borough Council’s Housing Department.



For enquiries relating to these trees, please telephone Tenancy Services on 01329 236100, or email customerservices@fareham.gov.uk.

A tree is overhanging or blocking a path/road. What can be done?
When a tree on Fareham Borough Council land causes an obstruction to a public highway or footpath, then we aim to respond as soon as possible and take remedial action. Please contact the Trees & Parks Officer by telephoning 01329 236100 Ext 4606, or email customerservices@fareham.gov.uk.



If a tree is obstructing a highway or public footpath from any other land, then Hampshire Highways are the correct authority to contact. Please telephone 01329 236100 or email highways-transport.south@hants.gov.uk

Will you replace a fallen, felled or diseased tree?
Yes, we will always do our best to replace trees, although sometimes trees cannot be planted in exactly the same spot.

What tree work can I expect to be done?
Trees that pose a direct risk to health and safety are the priority of the Council and will be addressed before ‘good neighbourly’ issues (the pruning of overhanging trees etc).



The Council will not undertake pruning that may be detrimental to the health and vigour of trees within its management. However, reasonable steps will be undertaken where appropriate to ensure that our trees do not pose any significant adverse effects on neighbouring property.

When will tree work be completed?
The key work priorities for trees situated in apark or public open space are listed below:

Trees that are perceived as imminently dangerous. (Emergency – within 2hrs)
Trees that are perceived to be dangerous where work needs to be undertaken at a safe time. (Urgent work – within 2 weeks)
Works on hazardous trees identified through tree inspections and site visits. (Planned Red – within 12 weeks)
Tree works to abate or remove an actual or potential nuisance caused by a Council tree. (Planned Orange – within 6 months)
“Good neighbour” issues such as reducing encroaching branches over properties and general formative pruning. (Planned Green – within 12 months)

How does the Council deal with Tree Preservation Orders on Council property?
It is not the policy of the Council to serve new Tree Preservation Orders upon trees already within its ownership. The Council employs qualified officers who are committed to maintaining and protecting the multi-faceted benefits that the borough’s trees provide, and such legislation could act as a barrier to good arboricultural practice.

Can the Council recommend a tree surgeon?
The Council cannot recommend tree surgeons - to do so would be offering some tree surgeons an unfair competitive advantage. A business directory (such as the Yellow Pages) is the best means of finding a competent tree surgeon, suited to specific needs. The Council produces guidance on choosing a tree surgeon.

Where do I obtain further information regarding trees?
For further information relating to trees in parks, open spaces or adjacent to greenways, please telephone the Trees & Parks Officer on 01329 236100 or email customerservices@fareham.gov.uk.

Do I need planning permission?
If you need the Council''s advice on whether you need planning permission, print off and complete one of the three forms appropriate for your proposal and forward it to us. Email us on planningadvice@fareham.gov.uk, telephone 01329 236100, send a facsimile to 01329 821500 or send the details by post and we will advise you if you need Building Regulations Consent or planning permission.

How much will my planning application cost?
There is a list of planning fees on our website. You will be able to work out the fee for your planning application using this.

How long does it take to make a decision on my planning application?
The Council makes a decision on most planning applications within eight weeks. You may make an appeal to Government if we have not sent you the decision within the expiry date in our letter acknowledging your application (usually eight weeks from receipt, but thirteen weeks for some major applications).

Can I view planning applications?
You can see the details of current and recent planning applications together with documents and decision notices at the online planning page.

What are your opening hours if I need to speak to a planning officer?
The Council offices are open on Monday to Friday between 08.45 and 17.15 (16.45 on Friday). A duty planning officer is available to answer questions from telephone callers and visitors between 09.00 and 13.00. If you have a question that needs research, you should print off and submit details on the planning advice enquiry forms on our website.

Will you investigate development my neighbour is carrying out? will you tell my neighbour I complained about them?
Complaints of breaches of planning control (e.g.: building work or new uses of land in the absence of necessary plannning permission or not as shown on the planning permission, ignoring conditions of planning permission) are dealt with by the Planning Enforcement Team. You will need to give us your name and contact details as we will not take action on anonymous complaints; however, we will treat your complaint in confidence.

Why do I need planning permission when many people have built similar things without encountering problems?
Planning permission may not be needed in every case. Some works are not counted as develoment (e.g.: general painting and decorating); other carefully defined kinds of development, particularly for works to dwellinghouses or in their gardens, are granted general permission by the government so they don''t need a specific planning permission. (NB: These entitlements may be withdrawn by planning condition of earlier planning permissions or by a direction for specific classes of development in specific areas:- Articles 3 and 4 of the Town and Country Planning General Development Procedure Order 1995). If your development does not fall into those categories, you will need to apply for planning permission.

External link to information on Preparing for Emergencies .|. The official Government website for citizens .|. The official Government website for business .|. External link to Get Safe Online website .|.

How to get here

Fareham Borough Council, Civic Offices, Civic Way, Fareham, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770