A to Z of Services

 

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Daedalus Project

SEEDA, the South East England Development Agency (this is an external hyperlink), has acquired land at Daedalus to provide a sustainable, mixed-use development. Details of the project can be found on the Daedalus Project website (this is an external hyperlink).

 

Damp

Is your home damp? Damp can cause mould on walls and furniture and make timber window frames rot. Damp housing encourages the growth of mould and mites, and can increase the risk of respiratory illness.

If you would like further information please contact the Department of Regulatory Services, Environmental Health Division at Fareham Borough Council, tel: 01329 236100, or e-mail us at regulatory@fareham.gov.uk.

 

Dangerous Structures

The Building Control Section (in the Department of Regulatory Services, Planning Development Control Division) inspects buildings reported as dangerous structures and takes appropriate action. If you believe a building or structure is unsafe please telephone the main council number - tel: 01329 236100 ext: 2441 or e-mail buildingcontrol@fareham.gov.uk.

A range of frequently asked questions on Building Control have been compiled which may answer your queries.

 

Data Protection

The Data Protection Act exists to place safeguards on personal information held about you by organisations such as Fareham Borough Council. The Act applies to computers and certain types of paper filing systems and gives rules for the way organisations treat personal information about you. Fareham Borough Council uses a wide range of personal data to carry out its activities, and has its own set of rules, procedures and policies to ensure it complies with the law.

To find out more, including a brief explanation of the Data Protection Act, your rights and responsibilities, the Council's Subject Access form and a full copy of the Council's Data Protection Notification, see our information on Data Protection.

To contact the Council's Data Protection Officer, please phone 01329 236100, ext: 4529, or e-mail dataprotectionofficer@fareham.gov.uk.

 

Dead Animals

If there is a dead animal on the highway please contact Street Scene Services in the Refuse and Cleansing Section of the Department of Customer Services on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk.

 

Democratic Processes

Use our electoral ward finder to find out which ward you live in and who your councillors are for that area.

Registration as an elector in the borough is required by law, although there are some restrictions on who may register as an elector. For example, you must be a British or Commonwealth or Irish citizen aged 18 or over. Recent changes in the law enable residents to register when they move house and an annual canvass in the autumn will also be undertaken to check that the Register of Electors is up-to-date.

Details of committees, their members, dates of committee meetings and committee papers are also available on this website.

For further details please contact the Democratic Services Section in the Department of Finance & Resources on tel: 01329 236100 or e-mail democraticservices@fareham.gov.uk.

 

Demolitions

The Building Control Section deals with notices of intended demolition and stipulates conditions for the protection of the public and adjoining premises. Please contact the Building Control Manager in the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100, ext: 2441 or e-mail buildingcontrol@fareham.gov.uk.

A range of frequently asked questions on Building Control have been compiled which may answer your queries.

 

Depot

The Council Depot is located in Broadcut. It is from here that facilities such as the grounds maintenance, building maintenance, highway maintenance, refuse collection, pest control and the transport repair depot for council owned buildings are managed. Please contact the Facilities Officer in the Department of Finance & Resources on tel: 01329 236100; ext: 4655 or e-mail estatesservices@fareham.gov.uk.

 

Deputations

The Council operates a deputation scheme which enables people who live or work in the Borough to address a Committee on a matter which is due to be discussed. For further details on the committee deputations scheme please contact the Legal and Democratic Services Section in the Department of Finance & Resources on tel: 01329 236100, ext: 2593 or e-mail democraticservices@fareham.gov.uk.

 

Development Briefs

Development briefs provide detailed guidance on the principles of design, layout and landscaping for the development of the larger sites allocated in the Local Plan. Development Briefs adopted by the council are material considerations in the determination of planning applications.

Other related documents/services/strategies

 

Development Control

Planning applications for development, the enforcement of planning control and related enquiries are dealt with by the Planning Development Control Section.  You can view appeal information and documents via the Online Planning Page.

 You can view how the department meets 'online' government requirements through Pendleton.

If you need to discuss a planning application please contact the Planning Duty Officer (available Monday to Friday, 8.45am - 1.00pm) in the Department of  Regulatory Services, Planning Development Control Division on tel: 01329 236100, ext: 2434 or e-mail planningadvice@fareham.gov.uk.  Further information is available from the Planning Development Control Section including information about how to apply for planning permission and planning appeals.

A range of frequently asked questions on Development Control have been compiled on which may answer your queries.

 

Direct Payment

Council suppliers can register for payment of their invoices by BACS Direct Credit.

 

Disability Access

The Building Control Section (in the Department of Regulatory Services, Planning Development Control Division) employs an Access Officer who is responsible for advising the Council on access improvements for people with disabilities to buildings and places with public access within the Borough. Further information is available from the Access Officer on tel: 01329 236100, ext: 4450 or e-mail buildingcontrol@fareham.gov.uk.

 

 

Disability Equality Scheme

Fareham Borough Council welcomes the diversity of its population and is committed to ensuring that all those who live and work here are able to participate in the democratic, social, economic and cultural life of the Borough. Developing strong and inclusive communities is a key Council objective and an essential part of improving the local economy, protecting the environment and safeguarding the quality of life for all the Borough's residents and businesses.

Fareham Borough Council has produced a Disability Equality Scheme, for further information please e-mail the Policy and Performance team at performancereview@fareham.gov.uk.

 

Disabled Badges

These badges are issued by Hampshire County Council Social Services' Department (this is an external hyperlink).

 

Disabled Facilities Grants

There are grants available to adapt homes to enable disabled occupants to remain living more independently in their home.  For more information on disabled facilities grants  please contact the Department of Customer Services, Strategic Housing Division by housing@fareham.gov.uk or telephone 01329 236100 ext: 4404.

 

Disabled Parking Bays

If you wish to arrange a disabled parking bay on the road outside a residential property, please fill in an online application form for a disabled driver's parking bay or contact the Technician in the Department of Planning and Transportation on tel: 01329 236100, ext: 4368 or e-mail engineering.transportation@fareham.gov.uk.

To request that a disabled parking bay be removed please contact the Technician in the Department of Planning and Transportation on tel: 01329 236100, ext: 4368 or e-mail engineering.transportation@fareham.gov.uk.

 

Disabled Toilets

There are 17 public toilet sites in the borough of which a number have disabled facilities. Radar keys for people with disabilities are available free for Fareham residents on request.  Please contact Customer Services on tel: 01329 236100 or by email: customerservices@fareham.gov.uk

 

Documents on Deposit

The Council has a statutory obligation to make certain documents available for inspection by placing them 'On Deposit'. Examples of such documents include Tree Preservation Orders (TPO's) and Road Traffic Orders. In addition you will also find documents that affect the Borough of Fareham, placed by Hampshire County Council on deposit.

Documents on Deposit are available for viewing on this website. Alternatively, you may inspect the documents in person by visiting the Customer Service Centre, Ground Floor, Civic Offices, Civic Way, Fareham, PO16 7AZ.

If you need information please contact the Department of Legal and Democratic Services (available Monday to Thursday, 8.45am - 5.15pm and Friday, 845am – 4.45pm) on tel: 01329 236100, ext: 4598 or e-mail legalservices@fareham.gov.uk.

 

Dog Bins

To request a new dog litter bin, replacement dog litter bin or report a damaged bin, please contact the Dog Control Officer in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100, ext: 2438 or 2435 or e-mail regulatory@fareham.gov.uk. If the dog litter bins have not been emptied please contact the above number.

 

Dog Control/Dog Warden

The Dog Control Service consists of one full time Dog Control Officer and two part-time Enforcement Officers.

The service involves dealing with a variety of dog related problems and information. These include stray dogs, noisy dogs, dog fouling enforcement, dangerous dogs, dogs not on leads, dog bans and responsibility for dog ownership. For further information on the dog control service please contact the Dog Control Officer in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Dogs - Micro-chipping 

Dog owners in Fareham can have their dogs micro-chipped at one of the special microchipping days organised in conjunction with PET-ID.

Dogs can also be micro-chipped at home by prior arrangement with our Dog Control Officer.

The microchip, which is quickly and easily injected between the shoulder blades of the dog, remains with the animal for life ensuring that if it is lost vets and welfare organisations can easily identify the animal and reunite them with their owners. Microchipping also identifies proof of ownership should a dog be stolen.

The cost for micro-chipping each dog is £10.  A microchip does not replace the legal requirement for a dog to wear a visible tag, bearing the owners address.

For more information please contact the Dog Control Officer tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Dogs Lost/Found

If you have lost your dog you may be able to find it on the found dog register. Seven days after seizure a stray dog will be signed over for re-homing.

Sometimes dogs are missing for a long period of time and on many of these occasions dogs are successfully rehomed.

For more information please contact the Dog Control Officer tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Doing Business with the Council

Information and advice on the council's Procurement Process is available to our business partners and other interested parties. Enquiries can be emailed to procurement@fareham.gov.uk.

 

Downend Composter Site

Hampshire County Council have three waste composting sites, including one located at Downend. The compost is sold at Household Waste and Recycling Centres as Pro-Grow high quality soil and lawn conditioners, woodchip mulch or pine bark.

 

Drains/Drainage Problems

Except in the case of Council tenants who should contact Housing Maintenance (on 01329 824830) enquiries relating to blocked/defective drains/sewers should be directed to Southern Water Services on tel: 0845 278 0845. They will inform you as to whether or not the problem is located in a public sewer or private sewer/drain. Remedial action will only be undertaken by Southern Water Services free of charge, in the case of a public sewer. Otherwise the clearance/repair of pipework rests with the individual homeowner in the use of a drain or a group of householders, where each is enjoying the use of a common private sewer, irrespective of the location of the blockage/defect. A legal Notice requiring the clearance/repair of private drains/sewers, can be served by the Council (Environmental Health) on private homeowners where such remedial action cannot be arranged and results in a risk to public health.

A Householders Guide to Drainage.

To contact the Department of Regulatory Services, Environmental Health Division please call tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Drinking Water

Drinking Water in the borough is supplied either by Southern Water Services or Portsmouth Water depending upon where you live.

Some properties in the borough are served by a private sewer which comes from a well or borehole. This type of water needs to be regularly tested to check that it is suitable for consumption.

If you have any problems with drinking water at private premises please contact Portsmouth Water, tel: 023 9249 9888 or Southern Water, Tel: 0845 278 0845 for assistance.

Other enquiries relating to water quality should be directed to the Environmental Health Division within the Department of Regulatory Services on tel: 01329 236100 or e-mail regulatory@fareham.gov.uk.

 

Dropped Kerbs

Vehicles crossings can be provided, however, the cost must be borne by the applicant. For further details please contact Hampshire Highways at Hampshire County Council (this is an external hyperlink).

 

Dustbins

Household waste and recyclables are collected in wheeled bins from the kerbside. Households have 2 bins, a green one for waste and a blue-lidded one for recyclable materials. For more information on refuse collection please contact the Refuse & Cleansing section in the Department of Customer Services on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk

Bank Holiday Refuse Collection information is available.

You can access our domestic refuse collection search facility to find out what day your refuse and recycling is collected.

Householders who cannot move their bins or garden waste sacks to the collection point due to ill health, infirmity or disability can apply for assistance.  Compost bins can be purchased at a cheaper rate by calling 0845 073 2002 or visiting www.recyclenow.com/compost (this is an external hyperlink).

 

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How to get here

Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770