A to Z of Services

 

P

 

Paper Banks

There are a number of paper banks in use within the borough . All paper and card can be put in the domestic kerbside recycling bins; excess newspaper and magazines can be taken to the paper banks. For more details please contact the Contracts Officer in the Department of Regulatory Services, Environmental Health Division on 01329 236100, or by email: customerservices@fareham.gov.uk

Further information on recycling.

 

Parking (in car parks)

General information on car parking is available. However, if you have a general enquiry please telephone the Parking Manager in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100, ext; 2355 or e-mail regulatory@fareham.gov.uk. If you wish to appeal against the issue of a Standard Charge Notice, this will need to be in writing.

 

Parking Enforcement

As of Monday 2nd April 2007 Fareham Borough Council became responsible for enforcing on-street parking in the borough.  Questions and answers on parking enforcement have been prepared and should give you more information about how this may affect you as a driver in the borough. The council has a Parking Enforcement Policy PDF logo (264 Kb) that sets out the main principles for enforcement associated with the delivery of the service.

 

Parking on Verges and Pavements

Vehicles parking on verges and pavements are becoming an increasing problem throughout the borough - it is contrary to the Highways Act, can often be an obstruction to other users of the highway and if there are double yellow lines it is an offence under the Road Traffic Regulation Act, resulting in the issue of a parking ticket. 

Fareham Borough Council has introduced Traffic Regulation Orders making parking on verges in certain streets in the borough an offence, as part of an on-going programme.

 

Parking Standards for New Development - Supplementary Planning Guidance

Local Practice Note - Residential Parking Standards. The Hampshire Parking Strategy and Standards (2002), replaces all other previously adopted parking standards, and has been adopted as supplementary planning guidance to the Local Plan.  With Fareham borough this SPG should be read in conjunction with Hampshire Parking and Strategy Standards 2002. The LNP seeks to interpret the residential standards contained in the Hampshire Parking Strategy and Standards by taking into account relative accessibility within the borough to jobs, shops, services and community facilities and dwelling size.

Other related documents, services and strategies:

 

 

Parks Events

These run from March until December and can be booked online or by telephoning the Parks and Open Spaces team. Contact the Public Spaces Section on 01329 824546 or e-mail: parks@fareham.gov.uk.

 

Pay It

Fareham Borough Council provides several options for payment of services administered by the council. The various methods of payment that are available are:

  • By Direct Debit
  • Payment Online
  • Paying in Person
  • By Post
  • By Telephone
  • Internet Banking

 

Pedestrian Crossings

Pelican and Zebra crossings provide safe points for pedestrians to cross roads that carry large volumes of traffic.

For more information please contact the Assistant Engineer on e-mail engineering.transportation@fareham.gov.uk or tel: 01329 824368.

 

Performance Podium

This bandstand-like structure in the Henry Cort Sculpture Park, West Street Pedestrian Precinct, is available for booking for street-theatre performances and exhibitions (charitable or commercial). Details of conditions, hire charges etc are available from the Fareham Town Manager on tel: 01329 824474 or e-mail towncentre@fareham.gov.uk.

 

Performance Review

Performance Review is undertaken in conjunction with the Performance Management and Best Value programme. This means: Challenging why, how and to what extent each service or function is provided; Consulting users, non-users, elected members, partners, suppliers, employees and trade unions, etc. for their views; Comparing our performance against standard quality management criteria and researching and applying best practice as appropriate, Ensuring services and activities are delivered in a Competitive manner and; Agreeing and implementing an Action Plan for each review which is regularly monitored.

Details of Fareham Borough Council's performance are available in the Annual Report 2007 (2,263 Kb) PDF logo and associated Appendix for the Annual Report (135 Kb) PDF logo, which provides details of the council's Best Value Performance Indicators for the year ended 31st March 2007.

For more information please contact the Standards & Performance Review Officer in the Chief Executive's Office on tel: 01329 824407 or e-mail performancereview@fareham.gov.uk.

 

Permits

General information regarding permits, licenses and fees is available, enquiries should be directed to the Licensing Officer in the Department of Regulatory Services, Environmental Health Division on tel: 01329 236100, ext: 2553 or 4488 or e-mail regulatory@fareham.gov.uk.

 

 

Permitted Development

Development, under the Town Planning rules, includes erecting new buildings, extensions and other structures, as well as some other activities and changes of use to land and property. Some development has already been granted a general permission (listed in the Town and Country Planning General Permitted Development Order 1995 (GPDO)); so you do not always need to seek planning permission for some minor works. 

The subject is further discussed, together with how these entitlements are sometimes withdrawn by planning condition (Article 3 of the GPDO) or by specific withdrawal of rights within a defined area (Article 4 of the GPDO), in our permitted development pages.

 

Personnel

For information on Fareham Borough Council personnel issues please contact the Personnel Assistant in the Chief Executive's Office on tel: 01329 236100, ext: 2805 or e-mail personnelservices@fareham.gov.uk. Details of current vacancies are available online.

 

Pest Control

The Council offers a chargeable treatment for rodents and certain insects including wasps and fleas to both residential and commercial properties. The Council does not offer a service for foxes or squirrels. To make an appointment with a pest control officer please contact our Customer Service Centre on tel: 01329 236100.

For more information on pest control please contact the Environmental Health Division of the Department of Regulatory Services on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Planning

Within Fareham Borough Council the Planning Process is undertaken within the Regulatory Services Department: Development Control and Planning & Transportation Department.

 

Planning Aid

Planning Aid provide access to volunteers giving independent advice and guidance on town planning issues (this is an external hyperlink).

 

Planning - Appeals

An applicant seeking planning permission may be entitled to lodge an appeal against a decision to refuse planning permission, grant it subject to conditions or against the failure of the Council to determine an application within eight weeks.

Information on and an explanation of the appeals process can be found at the Planning Portal (this is an external hyperlink)

Development Control officers will be pleased to discuss with you how you can overcome reasons for refusal of planning permission. E-mail planningadvice@fareham.gov.uk or contact the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100.

If you still wish to appeal against a planning decision, you should contact the Planning Inspectorate, Temple Quay House, 2 The Square, Temple Quay, Bristol BS1 6PN - tel: 0117 372 6372, fax: 0117 372 8782, to ask for the appropriate form, or visit www.planning-inspectorate.gov.uk (this is an external hyperlink). Contact Development Control if you are having trouble with the process.

You can view appeal information and documents via the online planning page.

 

Planning - Applications

The Town and Country Planning Act 1990 lays down a requirement for permissions and consents to be sought in various circumstances. Applications for planning permission, listed building consent and advertisement consent are examples. Advice and application forms with notes are available from Planning Development Control Division Reception, Floor 5 of the Civic Offices.

You can view application information, including forms, plans and decision notices via the online planning page.

You can view how the department meets online government requirements through Pendleton.

If you need to discuss a planning application please contact the Planning Duty Officer (available Monday to Friday, 8.45am - 1.00pm) in the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100, ext: 2434 or e-mail devcontrol@fareham.gov.uk.  Further information is available from the Regulatory Services: Planning Development Control including information about how to apply for planning permission and planning appeals.

 

 

Planning - Development Advice

You can obtain a form requesting whether you need planning permission for development at your home from the Planning Reception, Floor 5, Civic Offices. The council will respond to other written requests for development advice by letter. A duty officer is available during office hours to answer factual questions that do not need research. Please contact the Planning Registration Clerk in the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100, ext: 2437 or e-mail planningadvice@fareham.gov.uk.

A range of frequently asked questions on planning control and planning permission have been compiled which may answer your queries.

 

Planning Development Control Committee

Committee papers for the Planning Development Control Committee are available to view online, which include agendas, minutes, officer reports and appeals regarding planning applications.

 

Planning - Enforcement

Some works or activities amount to development requiring planning permission. The council investigates complaints of unauthorised development and takes appropriate action when breaches of planning control are found. For further details please contact the Planning Enforcement Officer in the Department of Planning & Development on tel: 01329 236100, ext: 2423 or e-mail planningenforcement@fareham.gov.uk.

A range of frequently asked questions on planning control and planning permission have been compiled which may answer your queries.

 

Planning Permission

As a general guideline, if there is not already a building on a piece of land, then Planning Permission will be required to erect any new building on the site. If there is already a building and you wish either to extend it or erect another building on the same site then, in certain circumstances, Planning Permission may not be required. For example, you may be able to put up a low wall or fence, a garden shed or greenhouse, or a garage, without Planning Permission.

For more information please contact the Department of Regulatory Services, Planning Development Control Division on tel: 01329 236100 or e-mail planningadvice@fareham.gov.uk.

 

Planning Policy and Strategy

Planning Policy and Strategy services provided by the council include the preparation and review of the Fareham Borough Local Plan, Supplementary Planning Guidance and Development Briefs.

 

Planning Portal

It is our goal to constantly review and improve our planning service in terms of the application service and planning information and advice. For this reason we have linked with an external planning body known as the Planning Portal (this is an external hyperlink). The Planning Portal provides an additional source of guidance and information concerning the planning system as well as facilities for study and research and up-to-date news relating to the planning process.

 

Planning Publications

Planning Publications provide a comprehensive list of the current planning documents published by Fareham Borough Council, including Supplementary Planning Guidance, Development Briefs, the Local Plan and Conservation Character Assessments.  Purchase prices and web availability are detailed.  All documents are available for purchase from the Civic Offices.

 

Play Areas for Children

Equipped play areas for varying age groups are provided within parks and open spaces throughout the borough and are managed by the council. Further details available from the Head of Parks, Open Spaces and Amenities, in the Department of Customer Services, Leisure & Community Division on tel: 01329 824542 or e-mail parks@fareham.gov.uk.

 

Play Development

Fareham Borough Council co-ordinates a variety of play opportunities across the borough, throughout the main school holidays (this is an external hyperlink) of the year.

 

Play Groups

Out of school services (this is an external hyperlink) are for school-age children to play and learn and have fun in groups.  They are usually based in or near schools and more are being set up to help families where parents work.  A number of after school clubs, breakfast clubs and pre-schools operate in the Fareham area.

 

Play Scheme Activities

Fareham Borough Council co-ordinates a variety of play scheme activities across the borough throughout the main school holidays (this is an external hyperlink) of the year.

 

Pollution

Are you affected by noise from neighbours, smoke from private or commercial chimneys, fumes from factories, cooking odours from restaurants and public houses, dust from building site activities? Contact Environmental Health to discuss the most appropriate course of action to take in respect of such sources of nuisance. In normal circumstances, you will initially be asked to monitor the nuisance in writing and a letter will be sent to the alleged culprit describing the complaint. Further monitoring will be taken upon receipt of the diary records and should a Statutory Nuisance be found to exist, formal action can be taken by the council to abate the said nuisance.

You are also advised that the council provides an out-of-hours service for certain nuisance type complaints. You are able to contact this service on 0800 374485 if the nuisance is affecting you at your home after 2300 hours. If appropriate, an officer will visit your home to assess whether or not a Statutory Nuisance exists. Where necessary, the person responsible for the nuisance will then be asked to abate the nuisance.

For more information on pollution please contact the Environmental Health Division of the Department of Regulatory Services on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Police

For non-emergency anti-social behaviour, community safety advice, information and action please ring 101 (calls cost a flat rate of ten pence). More information about 101. In an emergency always ring 999, however you can call 0845 045 45 45 for general enquiries or if you wish to report a crime (calls are charged at the local rate. Details of a direct dial number which may be less expensive to call). All calls to the police are monitored for training and development purposes. 

 

Portchester Crematorium

The Portchester Crematorium is controlled by a Joint Committee of Councillors representing the city of Portsmouth, and the boroughs of Fareham, Havant and Gosport but operates as an independent establishment. The telephone number is 01329 822533.

 

Potholes - Road/Pavement

Reports of potholes in the road or footway can be reported to Hampshire Highways on tel: 01329 824519 or e-mail hampshirehighways.south@hants.gov.uk.

 

Press Enquiries

The council's Public Relations Team will answer press enquiries and regularly releases press releases and information to the media. For further information on public relations please contact the Public Relations Team in the Chief Executive's Office, tel: 01329 824507 or 824518 or e-mail publicity@fareham.gov.uk.

 

Private Hire Car Licences

For further information on the licensing of Private Hire vehicles and drivers in the Fareham borough, please contact the Environmental Health Division in the Department of Regulatory Services on tel: 01329 236100, or e-mail regulatory@fareham.gov.uk.

 

Private Sector Housing Strategy

The Private Sector Housing Strategy 2006-2009 summarises the actions Fareham Borough Council intends to undertake in this period in order to achieve its housing objectives.

Please contact the Housing Strategy Manager in the Department of Customer Services, Strategic Housing Division on tel: 01329 236100, ext: 4473 or e-mail housing@fareham.gov.uk.

 

Private Tenanted Accommodation/Shared Housing

If you're living in poor or overcrowded conditions and your landlord is reluctant to improve the property, contact Regulatory Services at regulatory@fareham.gov.uk or telephone on 01329 236100.

 

Procurement and Tender Opportunities

The procurement of goods and services is delegated among budget holders within the council. Information and advice about the procurement process and how to do business with the council is available. Enquiries can be e-mailed to procurement@fareham.gov.uk.

 

Promotion

The council produces a number of guides and information leaflets covering a range of services. For information on a specific topic please refer to the subject matter for a contact. General publicity enquiries should be referred to the council's Publicity Officer in the Chief Executive's Office on tel: 01329 824518 or e-mail publicity@fareham.gov.uk.

 

Protected Trees

All local Authorities have a duty under the Town and Country Planning Act to preserve and protect trees that offer a reasonable degree of public benefit or provide amenity value. The policy framework within which we work includes guidance and legislation from Central Government, industry bodies and local plans. This framework supports the work of the council’s Arborist in the business of inspecting and assessing trees on site. 

An application form for work to be carried out to protected trees (830 Kb) PDF logo can be printed out or a hard copy obtained from the Department of Planning and Transportation, Environment Group, Civic Offices, Civic Way, Fareham PO16 7AZ. For more information on correct pruning techniques the council has produced a set of tree pruning guidance notes.

A range of frequently asked questions on trees have been compiled which may answer your queries.

If you would like any further information please contact the Arborist within the Department of Planning and Transportation on tel: 01329 236100 or e-mail conservation@fareham.gov.uk.

 

Public Case List - Case Tracker

Fareham Borough Council's Case Tracker can be used to view Cases that are for public view.

 

Public Documents

There is a list of all council publications available in PDF format for you to download from the website.

 

 

Public Notice Boards

Fareham Borough Council manages 42 notice boards across the borough for the benefit of the public.

Notices of forthcoming events organised by voluntary organisations, community groups or other 'non-profit' making organisations serving the needs of the community may be displayed. You can also advertise your event on the What's On Guide.

 

Public Relations

The council's Public Relations Team will answer press enquiries and regularly releases press releases and information to the media. For further information on public relations, please contact the Public Relations Team in the Chief Executive's Office, tel: 01329 824507 or 824518 or e-mail: publicity@fareham.gov.uk.

 

Public Spaces

This incorporates woodlands, cemeteries, parks and sports facilities - please contact the Parks and Open Spaces Manager, in the Department of Customer Services, Leisure & Community Division on tel: 01329 236100 or e-mail parks@fareham.gov.uk.

 

Public Toilets/Conveniences

There are 17 public toilets in the borough, a number of which have disabled facilities. Radar keys for people with disabilities are available free for Fareham residents on request.  For more information regarding Radar keys and/or public toilets and conveniences please contact Customer Services on tel: 01329 236100 or by email: customerservices@fareham.gov.uk

 

External link to information on Preparing for Emergencies .|. External link to Directgov information website .|. External link to Get Safe Online website .|.

How to get here

Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770