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Universal Credit

Preparing for Universal Credit

Get online

Universal Credit is designed to be claimed online. If you do not have access to the internet, there are public access computers available PDF (153 KB) at Fareham Borough Council and all the local libraries in the Fareham borough.

There are 6 pc's available for use at the Highlands Hub External Hyperlink, located in the shopping area of Highlands Road. Visitors are able to access the internet for an hour at a time with no booking required. The café area is open Tuesday to Friday 9am to 4pm and Saturday 10am to 1pm. Volunteers are on hand to help with using the PC's if you are not confident using a computer. However, if you need help completing your online claim you can visit Fareham Borough Council's Benefits Service or the Citizens Advice Bureau in Fareham where someone will help you complete your online application.

Managing your money

Universal Credit will be a single, monthly payment paid into a bank account. If you do not have a bank account or you have a poor credit history you can find out more information about bank account options at the Money Advice Service External Hyperlink.   The Money Advice Service (MAS) is an independent service set up by the government to help people manage their money better and to provide advice and guidance on how to open an account.

Your Universal Credit payment provides a month's support and may include an amount for your housing costs. This means you will be responsible for paying rent to your landlord yourself.

If you have been used to managing your money weekly or fortnightly, or having your rent paid directly to your landlord, you may need to find new ways to manage your money.



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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0) 1329 821770
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