Frequently Asked Questions

Economic Development Strategy 1999-2006

Overview

Fareham Economic Development Strategy

What will the Council do:

Focus on Fareham:

  • Focus on Fareham People
  • Focus on Fareham Business
  • Focus on Sustainable Fareham Infrastructure

How will the Council do it:

By Working Together:

  • Within FBC - we will pursue a co-ordinated Council strategy
  • Within Fareham - we will foster local partnerships
  • Beyond Fareham - we will contribute to wider economic partnerships

Introduction

The Council needs to address the issues facing modern local government and apply them to Fareham's local circumstances:

  • The challenges of Community Leadership - achieving sustainable development, tackling social exclusion and crime and providing education and training;
  • The promotion of Community Well-being - creating a framework within which to perform existing functions, weighing all decisions against Economic, Social and Environmental objectives taking account of the views of the community
  • Developing a Sustainable Approach - pursuing Local Agenda 21, meeting Fareham's needs and exploiting our advantages in a regional - i.e. job creation to match job losses, brownfield vs. greenfield sites, peninsulas vs. M27 locations (Portsmouth University Study);
  • Achieving a Common Purpose - business as part of the local community.

A Fareham Focus

What - Fareham People First

The Council will focus its policy on the need to

Create the right circumstances for growth and good quality jobs

Help to provide jobs that utilise the skills of local unemployed people:

  • full time employment
  • matching jobs to redundant skills
  • favouring urban regeneration;
  • minimising journeys to work.

Tackle long term unemployment:

  • embracing the New Deal programme;
  • encouraging training provision to meet skill gaps.

Provide opportunities for school leavers and young people:

  • matching skills to needs in the local economy;
  • working with schools, colleges and employers
  • ensuring that training is provided to meet skills' needs.

Assist those returning to work:

  • retraining and core skills;
  • family support (crèches, post child rearing and post sickness)
  • support the activities of the voluntary sector and housing associations

Improve job prospects for those in employment:

  • lifelong learning
  • training to meet skills needs
  • Over 50s Club

Support the contribution of "volunteers":

  • harnessing the energies and experience of skilled people with time to support local businesses;
  • 'phasing in' retirement

A Fareham Focus

What - Fareham Business First

The Council will target the needs of Fareham firms by: -

Assisting business development in Fareham by

  • Direct actions (purchasing, land and property).
  • Encouraging innovation and the adoption of new technology
  • Encouraging technology transfer.
  • Helping business start-ups and step-ups.
  • Acting as information source.
  • Working with business support agencies.

Adopting policies to

  • sustain business
  • Generate local inter-trade.
  • Encourage local purchasing
  • Minimise waste
  • Promote energy conservation.

Facilitating business growth by

  • Encouraging a culture of innovation
  • Ensuring a range of premises types and sizes.
  • Maintaining enterprise and innovation centres
  • Providing serviced small units.

Nurturing Fareham's businesses by

  • Providing opportunities for business networking
  • Maintaining contact and liaising with Fareham businesses
  • Providing information to assist business operations
  • Maintaining the PROP Register of land and premises
  • Acting as technology and communications conduit

Facilitating inward investment by

  • providing a focus for business contact (communications hub)
  • participating in representative groups
  • Exploiting local specialists and expertise.

A Fareham Focus

What - Developing Sustainable Fareham Infrastructure

The Council will invest in a sustainable future for Fareham people and firms by: -

Tackling transportation issues:

  • Optimising use of existing network;
  • Focusing on targeted investment;
  • Involving businesses in self-help measures;
  • Supporting public transport and especially SHRT;
  • Facilitating interchange between transport modes.

Improving communications:

  • Exploiting emerging technologies;
  • Providing community based access to information
  • Promoting Fareham as the 'high tech' Heart of South Hampshire.

Assisting Schools and Colleges

  • Focusing on skills needs by facilitating links with business
  • Encouraging community interaction/involvement;

Investing in Fareham's town and village centres:

  • Securing good access, transport interchange and car parking
  • Enabling shopping and leisure development
  • Supporting the provision health and community services
  • Encouraging community interaction.
  • Pursuing safety and security (crime prevention and CCTV)

Managing the use of resources :

  • Minimising waste
  • Promoting recycling and pollution control
  • Promoting energy conservation

Housing:

  • Ensuring a balance between housing and local jobs, minimising journeys to work
  • Providing for a range of housing needs
Working Together

How - Within Fareham Borough Council - Co-ordinated Strategy

Putting Fareham People First

Policy -Council policies to create the environment for success

  • Planning - ensure a range of development opportunities for business needs
  • Economic Development - promote the growth of technology and innovation within Fareham firms
  • Health and Community - provide a healthy and supportive environment
  • Personnel - ensure a learning culture & well trained workforce
  • Estates - facilitate the formation and growth of Fareham businesses
  • Communications - maximise community information and access
  • Focused partnerships development to take advantage of opportunities in the area
  • Supporting business development

Action - The Council will provide opportunities for the unemployed, the young and returners

  • Supporting New Deal
  • Providing opportunities for school leavers
  • Supporting area partnerships tackling social exclusion, deprivation and crime
  • Health and Community support mechanisms
  • Housing initiatives for those in need
  • Supporting partnership activity to inform training regimes
  • Managing leisure and community facilities to provide community support
  • Facilitating the contribution of "volunteers" willing to devote their time and experience to assist the development of the local economy
  • Pursuing training initiatives to improving job prospects for those in employment

Putting Fareham Business First

Providing Opportunities for Local Business

The Council will maximise business opportunities for Fareham firms by

  • Pursuing local and sustainable purchasing policies
  • Promoting local inter-trading
  • Providing information for and about Fareham firms
  • Hosting business forums, e.g. the Fareham Technology Forum
  • Exploiting its civic status and developing twinning to support Fareham business

Enabling Business Development

The Council will nurture the formation and growth of business in Fareham by:

  • Joining partnerships to provide business support services
  • Responding quickly and positively to business needs and inward investment inquiries
  • Managing its property portfolio to facilitate business formation and growth
  • Investing in the success of Fareham's town centre and local centres
  • Encouraging the dissemination of information and communications technology
  • Providing the opportunity for the development of land to meet the needs of growing Fareham firms
  • Supporting development which exploits innovation and the digital economy
  • Facilitating business growth through local development policies
  • Ensuring a range of premises types and sizes.
  • Encouraging a culture of innovation
  • Maintaining enterprise and innovation centres
  • Providing serviced small units.

Developing Sustainable Fareham Infrastructure

Focusing on the Possible

The Council will adopt a pragmatic approach to maximise the benefits of investment

  • Exploiting the potential of town centre and local centres
  • Addressing critical transportation issues
  • Managing traffic and congestion
  • Supporting the improvement of public transport
  • Embracing the development of information and communications technology
  • Focusing on meeting local needs

Investing in Community Potential

The Council will invest in facilities accessible to the community

  • Supporting facilities Fareham's town and village centres
  • Exploiting the potential of community and leisure facilities
  • Assisting partnerships between business and Schools and Colleges

Striving for sustainability

The Council will pursue policies and actions which are sustainable

  • Land use in terms of the relationship between jobs, housing and services
  • Transportation
  • Waste management
  • Energy conservation
Working Together

In Fareham - Developing Local Partnerships

To improve the prospects of Fareham town centre and local centres by: -

  • Supporting the Fareham Town Centre Management initiative
  • Supporting Traders' Groups
  • Supporting Focus Groups

To improve support for business activity and growth by working with: -

  • Chambers of Commerce
  • Traders' Groups
  • Sector Groups (Fareham Technology Forum, Solent Maritime, Segensworth Transport Group)
  • South East Hampshire Enterprise Agencies:

To improve the employability of Fareham residents by working with: -

  • Schools & Colleges
  • Learning and Skills Council
  • Business Link
  • The Employment Service

To ensure optimum community support by working with

  • Housing agencies and associations
  • Social Services
  • Statutory organisations
Working Together

Beyond Fareham - Developing Wider Economic Partnerships

The Council will identify common issues and focus upon tackling shared priorities with: -

Neighbouring Local Authorities

  • Portsmouth, Gosport and Havant - The East
  • Southampton, Eastleigh and Winchester - The West

The Local Economic Area

  • The Harbour Economic Development Forum
  • Urban South Hampshire

Hampshire

  • Hampshire County Council
  • Hampshire Economic Partnership

The Wider Economic Area

  • South Coast

The South East Region

  • The South East of England Development Agency (SEEDA)
  • The Government Office for the South East (GOSE)
  • The South East Regional Assembly SEERA

Further Afield

  • National Government
  • The European Union

 

Frequently Asked Questions

What is the purpose of the Freedom of Information Act?
The purpose of the Act is to promote greater openness by public bodies, including local authorities such as the Borough Council. Individuals already have the right to access personal information about themselves under the Data Protection Act 1998. As far as public authorities are concerned, the Freedom of Information Act has now extended this right to allow the public access to all types of information held by the authority. One of the ways in which the Council aims to give the public access to information is by publishing and maintain a Publication Scheme.

Who can use the Act?
Anyone is entitled to make a request for information.

What sort of information can I seek access to?
You can apply for access to any information recorded in any form held by any of the wide range of bodies covered by the Act. This includes the right to seek access to actual documents and records held by the authority.

What is the Publication Scheme?
The Council''s Publication Scheme is simply a guide to the types of information that the Council will make available to the public as a matter of routine. As well as describing the types of information that the Council will make available, the scheme also indicates whether a charge is made and also the form in which the information is published.

How can I obtain the information contained in the Publication Scheme?
The Council''s Publication Scheme identifies which of the Council''s departments holds the information you are requesting.

What can I do if the information I want is not listed in the Scheme?
If the information is not available within the Publication Scheme, the information should be requested either by downloading and completing the ''Freedom of Information'' application form, by writing a letter or sending an e-mail.

How do I make a request for information?
Requests for information should be in writing and be clear enough to enable the Council to identify and locate the information requested. However, if we need further clarification from you in order to identify and locate the information requested, then we will tell you what clarification we require.

What happens if the Council doesn't understand what information I want?
If the Council needs further clarification from you in order to identify and locate the information requested, then we will tell you what clarification is required. In those cases, the Council is not obliged to supply the information to you unless you give the further clarification that is requested.

If the Council refuses my application for information, will I be told why?
If the Council decides not to disclose the information that is requested, you are entitled to know why. The Council must give notice to you that the information is not being disclosed, must specify which exemption is being relied upon and, if it not obvious, explain why the exemption applies in that particular case. The notice will give particulars of the Council''s procedures for dealing with complaints and of the right to apply to the Information Commissioner.

What are my rights if the Council refuses to disclose information I have requested?
The Council already has in place a procedure for dealing with complaints and applicants who consider that their request has not been handled properly may make a complaint through this procedure. Where the outcome upholds the Council''s original decision, the applicant has the subsequent right to apply to the Information Commissioner''s Office, who will investigate the complaint and determine whether the request for information has been dealt with in accordance with the requirements of the Act. The Information Commissioner can be contacted at: Information Commissioner''s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Tel no: 01625 545 700 email: mail@ico.gsi.gov.uk

Can the Council charge for supplying me with the information?
If information is requested that is contained in the Council''s Publication Scheme, the Scheme identifies where a charge for providing that information. If the request is made under the provisions of the Freedom of Information Act, a fee will be charged which will be calculated according to the Government''s Fee Regulations. Where such a fee is charged, it will be necessary for it to be paid in advance. If the fee is not paid within three months of the original request, the request will be considered lapsed.

How can I obtain information about myself?
Personal information relating to an applicant is exempt from the Freedom of Information Act. The right to know whether personal information is held, and if so, to have access to it is covered by the provisions of the Data Protection Act 1998.

Will other people be able to see personal information about me?
A great deal of the information which the Council holds is personal and private to particular individuals. The Freedom of Information Act 2000 does not deal with this. Therefore, the Freedom of Information Act does not, for instance, make public confidential information about an individual''s Council Tax payments, Benefits, tenancy and other arrangements with the Council. In other words, your private affairs and any business that you have with the Council as an individual is not the subject of the Act. The relevant legislation is the Data Protection Act 1998.

What do the Planning Enforcement team do?
The team investigates allegations of breaches of planning control including: unauthorised development, or uses; unauthorised works to a listed building - both internal and external works; unauthorised display of advertisements; non-compliance with conditions of planning permissions; and, untidy sites where these are considered detrimental to local amenity unauthorised work to trees which are protected or are located in conservation areas N.B Works to trees which are protected or are located in conservation areas without the consent of the local planning authority is an offence.

What is the extent of planning controls?
Planning controls relate to any development. The definition of ''development'' for the purposes of the Town and Country Planning Act 1990 is considered to include "carrying out of building, engineering, mining or other operation in on or under land or the making of a material change of use of any building or other land". (N.B all mining and waste planning issues are dealt with by the County Council).

Do you require planning permission for all development?
No, many minor developments are exempt from the need for planning permission by the Town and Country Planning (General Permitted Development) Order 1995. You should always contact the local planning authority to find out if you need planning permission before commencing any development

Is it an offence to undertake development without permission?
No, under the Act it is not considered to be an offence to fail to comply with planning controls, although you are advised to contact the local planning authority prior to carrying out works which might require approval. Should a local planning authority consider it expedient to issue an enforcement notice against a development which is unauthorised then non-compliance with this notice is an offence, for which the maximum fine is £20,000.

What happens if a condition on a planning permission is not complied with?
The local planning authority has the power to issue a breach of condition notice against which there is no right of appeal. It is an offence not to comply with such a notice. This offence maybe prosecuted in the magistrates court with a maximum fine of £1,000.

Is it an offence to undertake works to a listed building?
Yes, if these works are considered to affect the character and integrity of the building.

Is it an offence to display an advertisement without consent
Some advertisements are exempt from the need for express advertisement consent. Advertisements which do not require consent are those which enjoy deemed consent under the provisions of the Town and Country Planning (Control of Adverts) Regulations 2007. Booklets and advice can be obtained from the Local Planning Authority.

What information is required for an alleged breach to be investigated?
Address of land or building where breach alleged Details of alleged breach Complainant contact name and address and telephone number. Any additional relevant information/other interested parties

How do I report an alleged breach?
by completing and submitting a Complaint Form which can be found on this page on the website. http://www.fareham.gov.uk/council/departments/devcontrol/complaint.asp. Please note that you will be required to provide your name, address and telephone number for any complaint to be investigated. Your details will be kept confidential. Complaints can also be made in writing to the address shown below. Department of Development Control Fareham Borough Council Civic Offices Civic Way Fareham PO16 7TT

What are the stages of an investigation?
Complaint registered and acknowledged - 4 days First site visit made - 10 days Complainant will be kept informed of progress with investigations.

What action may be taken where a breach of planning controls is found to be occurring?
Once a complaint has been investigated and a breach identified, depending on the severity of the breach a number of things may happen: negotiate a satisfactory solution seek a retrospective planning application if no application is forthcoming or the breach is serious then an enforcement notice may be issued In the case where significant harm is being caused by the breach it may be appropriate to issue a stop notice in conjunction with an enforcement notice or seek a legal injunction to stop the unauthorised activities. It is important to note that the enforcement of Planning Control is a discretionary power and in some circumstances it may not be expedient to take action

Is there a right of appeal?
On an enforcement notice, listed building enforcement notice and an advert discontinuance notice, there is a right of appeal. The appeal is made to the Planning Inspectorate. .

Is there a period after which development becomes immune from enforcement action?
Yes, The period within which planning enforcement action can be taken is limited to: 4 years for operational development and change of use to any building for use as a single dwelling house 10 years for all other changes of use and breaches of conditions If you wish to confirm that development is immune from planning enforcement action, you are advised to make an application for a Certificate of Lawfulness.

Who can apply for the Clean and Tidy Neighbourhood Fund?
Community groups including groups of volunteers, scouts, residents, schools, Residents'' Associations and Ward Councillors.

What are the maximum funds available from the Clean and Tidy Neighbourhood fund?
Groups can apply for up to £5000.

How long does it take to get a decision on an application for funds from the Clean and Tidy Neighbourhood fund?
Elected Members make the decisions as quickly as possible once the application has been received.

What are the types of Clean and tidy Neighbourhood projects you can apply for?
Brownies'' litter pick days Residents'' cutting back of overgrowth and clean up of bridleway Litter pick of local beauty spot

How do I apply for Clean and Tidy Neighbourhood funding?
Contact your local community CAT Officer. If it is agreed that you can apply for funding your CAT officer will help you to complete the application form.

Is there a time limit on emergency vehicles' sirens (are they allowed to be on after a certain time, or should it be just the lights)?
No, there is no ''time limit'' on sirens. Crew members use their discretion when it is later in the evening and early hours of the morning.

Is it a crime for people to park on the pavement or a grass verge?
If it is causing an obstruction, it could be considered a ''crime'' and the police could issue a penalty ticket. You should call the police on 0845 045 4545. If the car is parked on double yellow lines, a parking ticket can be issued by the Council. Please call Fareham Borough Council on 01329 236100.

What number should I use to call the police?
The general number is 0845 045 4545. If it is an emergency call 999. If it is a low level crime or community safety issue call 101.

What is the 101 number and is it still in use?
101 is a 24-hour number provided by your police and local council to deal with community safety issues, including certain non-emergency crime, policing and anti-social behaviour. Yes it is still in use in Hampshire. More information can be found on www.101.gov.uk.

Who are Traffic Wardens employed by and what hours do they work?
Civil Enforcement Officers are employed by Fareham Borough Council. There are currently eleven Civil Enforcement Officers employed covering a seven day shift system including early mornings, evenings and weekends.

What organisations are invited to attend the CAT meetings?
Many organisations and groups are sent information about the CAT meetings. Police, Primary Care Trust, Road Traffic Police, Councillors, Highways, Hampshire County Council, local user groups, Neighbourhood Watch are just some of the groups who are informed about each round of meetings.

Who can I contact about speeding issues?
The Road Traffic Police. They can be contacted on 0845 045 4545 or email rpu.community@hampshire.pnn.police.uk

Parking during school drop off and pick up times is very bad, what can be done?
As long as the cars are taxed, insured and have an MOT they can legally park on the road. If they are causing an obstruction, you can call the police on 0845 045 4545. The best thing to do is contact the school and highlight the problem with specific details. The police and traffic wardens are aware of the parking issues near local schools and are continously monitoring it. Working together with the schools is the way forward.

What is the point of reporting a "minor" crime such as a wing mirror being broken, when all I get is a crime reference number?
Reporting all crime is important. If ''minor'' crimes are not reported then the police can not see a pattern occurring and will not be able to monitor the situation before it becomes a bigger crime.

How can I find out who my local Councillor is?
Your local Councillor can be found in your copy of Fareham Today publication or please check your ward map. If you are still not sure please telephone your local CATs Officer on 01329 263100 or email cats@fareham.gov.uk

How often are the streets cleaned?
Hampshire County Council is the legal owner of all adopted roads and pavements within the Borough. Fareham Borough Council clean these areas on their behalf under the terms of an agency agreement, to a standard according to the Environmental Protection Act 1990. Adopted roads and footpaths are cleaned once every ten working days.

How often is the grass cut in public areas?
Grass cutting is carried out between March and November on all council managed and adopted land, which includes highway verges, public spaces and Council housing areas. Further details are available from the Grounds Maintenance Manager in the Department of Customer Services, Street Scene Division on tel: 01329 236100 or e-mail customerservices@fareham.gov.uk

How often are play areas inspected?
Equipment is checked by qualified inspectors on a weekly basis (minimum) to ensure that equipment is functional, secure and safe. In addition to this, all play areas are visited at least twice a week to carry out appropriate cleansing operations, such as litter collection. Play areas may be visited in addition to the above frequencies during heavy use such as school holidays and after reported vandalism. Some popular sites are visited on five occasions per week.

Is it a crime to drop litter?
Fareham Borough Council has established an Enforcement Team to further improve the standard of cleanliness and appearance of the Borough. Through patrols of the streets, public places and parks within the Borough and by direct intervention by the Enforcement Team Officers, the team will bring about an improvement in the street scene and the environment, by positively dealing with "envirocrime" issues such as litter, dog fouling, fly-tipping, fly posting, graffiti, abandoned vehicles and other environmental defacement and related issues. The Enforcement Team will be adopting a firm approach to the enforcement of legislation by the service of fixed penalty notices (FPNs).

How can I get a copy of the minutes from a CAT meeting?
If you would like copies of minutes from previous meetings and additional meetings, please email cats@fareham.gov.uk or call the CAT officers on 01329 236100.

What is fly tipping and how can I report it?
Fly tipping is when rubbish is not disposed of in the correct manor (i.e. bags of rubbish left on the side of the road). It can be reported to Fareham Borough Council on 01329 236100.

Where can I report graffiti?
You can call the 101 number or Fareham Borough Council on 01329 263100

Who can apply for funding from the Neighbourhood Initiatives Fund?
Individual residents, community groups, registered charities or not for profit organisations operating in the borough. These groups/residents can apply at any time.

What are the maximum funds available from the Neighbourhood Initiatives Fund?
Usually any amount up to and around £20,000.

How long does it take to get a decision on an application for funding from the Neighbourhood Initiatives Fund?
Elected Members make the decisions as quickly as possible once the application has been received

How do I apply for funding from the Neighbourhood Initiatives Fund?
Contact your local Community Action Team Officer to discuss your project. If it is agreed that you can apply for funding your CAT Officer will be able to help you to complete the application form.

What is the role of the planning system?
The purpose of the planning system is to control the use and development of land in the public interest. In carrying out this purpose, the system aims to balance the need for growth with the protection of natural and historic resources and quality of life. The current planning framework is based upon a variety of central government Acts, regulations and guidance, intended to produce what is known as "the plan-led system". Its objectives are to ensure rational, speedy and consistent decisions, achieve greater certainty and secure public involvement in shaping planning.

What is the link between the planning policy and planning applications?
The plan-led system requires that all planning applications must be determined in accordance with the contents of the Development Plan for the area, unless what are known as "material considerations" indicate that a different view should be taken.

What is a Development Plan?
A development plan contains the overall land use and development strategy for the Borough and specific planning policies that will help to deliver the strategy, and provide a framework for Development Control decisions. This is the key document that is used by development control officers assessing, and the Planning Development Control Committee determining, planning proposals and applications. Policies are included in the Plan in order to translate government and regional and planning guidance, and policies of the South Hampshire Strategy, into the local context, address important local issues or provide any necessary site specific advice.

What is the South East Plan?
The South East Plan sets out the planning framework for the south-east region and is being prepared by the South East of England Regional Assembly. This Plan can be inspected at the Fareham Civic Offices or at www.southeast-ra.gov.uk

What is a Local Development Framework?
The Government has recently introduced a new planning system through the Planning and Compulsory Purchase Act 2004. This will mean that the current Fareham Borough Local Plan Review (2000) will be replaced by the Fareham Local Development Framework. The Fareham Local Development Framework will consist of a number of documents prepared in turn over the next few years. The Fareham Local Development Framework will aim to make sure that there is a balance between environmental, economic, social and housing needs throughout the Borough. Through continuous community participation the Framework will be shaped by the views and needs of residents and businesses throughout Fareham Borough

What is the "development plan" for Fareham Borough?
The current development plan for Fareham is the Fareham Borough Local Plan Review, adopted in June 2000. Over the next few years this will become replaced by the Fareham Local Development Framework.

How will the Fareham Local Development Framework be prepared?
The Fareham Local Development Framework will be prepared by Planning Officers at the Borough Council. The Fareham Local Development Framework will be prepared in accordance with the Planning and Compulsory Purchase Act 2004 and follow advice and guidance in the South East Plan. The Local Development Scheme sets out a Timetable of Preparation that has been approved by the Government.

How can I become involved in the preparation of the Local Development Framework?
With community participation at the heart of the new planning system, preparation of the Local Development Framework is an opportunity for you to be involved in planning the future of Fareham. The Statement of Community Involvement is a document detailing the approaches, methods and target audiences that the Local Authority will engage and consult with throughout the preparation of the Local Development Framework and in the determination of planning applications. If you would like to be consulted throughout the preparation of the Framework, please contact the Planning Policy Team. Progress of the Fareham Local Development Framework current consultations is constantly kept up to date.

What are Supplementary Planning Documents?
Supplementary Planning Documents are non-statutory documents which are not subject to independent examination yet are subject to a thorough process of public consultation. They can also be ‘material considerations’ when making decisions about new development. Supplementary Planning Documents will supplement policies and proposals in the Development Plan Documents and may take the form of site development briefs, or issue-based documents.

Where can I find the Proposals Map?
The proposals map is a graphical representation of the policies within the Local Plan and is available via the Planning Portal website (this is an external hyperlink).

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How to get here

Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770