Frequently Asked Questions

Local Public Transport Information

On this page you will find information which will enable you to use the transport services available in and around Fareham more easily.

Journey Planning

If you are planning a journey, why not first try the Transport Direct website. The website is sponsored by the Department of Transport, Scottish Executive and Welsh Assembly and offers door to door journey planning where you can plan a journey by air, bus, car and rail or compare the alternatives: www.transportdirect.info (this is an external hyperlink).

The newly launched Travel Gosport (this is an external hyperlink) website provides a one stop site for travel help and information on getting around Gosport and the surrounding area.

www.romanse.org.uk (this is an external hyperlink) - local travel news, car park information/available spaces, planned roadworks etc...

Dial-a-Ride - provides a daily door to door transport service to carry disabled or elderly passengers who find it difficult to use public transport.

Further information on this service can be found at:

Air

Bus

Coach

Cycling

If you would like a map showing existing or proposed cycle routes in Fareham, please contact the Department of Planning & Transportation on tel: 01329 236100 ext: 2515, e-mail cycling@fareham.gov.uk or see the cycling strategy web pages.

Car/Road

Ferry

Rail

Train Operating Companies

Rail Enquiries

Information regarding Service Alterations and Engineering Works being carried out can be found on the National Rail website (this is an external hyperlink).

The information contained within the external links given above may be of use to you. However, please note that this information is provided for convenience as part of the service we offer at this website. Fareham Borough Council cannot accept any liability for its accuracy or content. Visitors who rely on this information do so at their own risk.

 

Frequently Asked Questions

How much will a Resident's parking permit cost?
£40 per annum. (Free for applicants who are disabled and holders of an blue badge.)

How many Resident's parking permits can I purchase?
2 Annuals (Except for High Street where only 1 may be purchased)

What if I decide not to purchase a Resident's parking permit but change my mind later?
A permit may be purchased at any time when the office is open to issue them. However please be advised that at least 7 days notice is required for processing an application. At the beginning of the month and They are valid for either is valid for either three months or one year. Please note that for new permits you will need to provide copies of the following documentation when you apply:

- Registration Document

- Recent Household Bill (date within the last 3 months)

- Drivers Licence or Passport

Where can I park if I purchase a Resident's permit?
Anywhere on the lengths of road or scheme designed for residents'' parking as stated on the permit.

Can my friends or visitors use my Resident's permit?
No, the permit will be specific to the vehicle belonging to the resident of the area, but the resident is able to purchase 24 hr visitor scratch card permits for friends and visitors to display.

During what hours will the Resident's Parking Scheme operate?
Please refer to the signs relating to each residents parking scheme as hours may vary.

Who enforces the Resident's Parking Scheme?
Civil Enforcement Officers.

What happens if I move house and have purchased a Permit?
You may be entitled to a refund only on full months calculated at the Quarterly Rate from the date the request was received at the Parking Services Department

How can I find out more about the scheme?
For current resident permit holders or for enquiries requesting a new resident parking schemes please contact parkingservices@fareham.gov.uk or call 01329 236100.

Can I complete an application form for a Permit?
A Residents Permit Application Form (36Kb) for a Permit is available, alternatively please contact parkingservices@fareham.gov.uk or call 01329 236100.

What is a Travel Plan?
A travel plan is typically a package of practical measures to encourage staff to choose alternatives to the car. Employers are encouraged to develop travel plans, aimed at reducing car use for travel to work and for travel for business.



Apart from the intended benefits for the environment a travel plan offers benefits to the organisation, its employees and the local community. It may help to relieve an on-site parking or congestion problem, or it may help to improve public transport services where there was previously a deficiency. In turn it may relieve stress on employees by improving their health by walking or cycling, or through the opportunity to reduce the amount they travel, perhaps by working at home.



A plan should be site specific and include a range of measures which will make a positive impact at that site, e.g. setting up a car sharing scheme, providing cycling facilities, negotiating improved bus services, offering attractive flexible-working practices. The concept is to make the alternatives more feasible and more attractive to employees.



A travel plan will have clear objectives and a set of targets, which can be measured and monitored in order that the organisation can measure how effective the plan is.



An effective travel plan is one which is supported by senior management who recognise the added value of bringing together key parts of the organisation internally (for example, building managers, fleet managers, personnel managers, business managers). In addition, working with the local authority and local transport operators is important if effective changes are to be made. Finally, teaming up with neighbouring organisations will give value to many of the measures introduced in your plan.



A travel plan need not cost your organisation lots of money and it may help to save money while helping to improve the environment. Travel plans will help to address wider problems of social exclusion and crime and safety, at the same time as reducing the costs to society caused by delays and congestion and poor health.

Is it compulsory to have a travel plan?
It is not usually compulsory to have a travel plan these are usually voluntary but having a travel plan will bring many additional benefits.

Businesses that are developing new sites, changing or expanding a current site may need to produce a Travel Plan in order to comply with planning guidelines PPG13 or section 106.

How can a travel plan help me as an employer?
Reduce demand for on-site parking
Improve recruitment and retention
Improve efficiency - less time wasted on late arrivals / deliveries
Reduce business mileage
Reduce fleet management costs
Reduce sickness rates - walkers and cyclists will be healthier
Help you to gain environmental accreditation ISO14001 or EMAS
Improve environmental image

What can I do as a employer?
As an employer you have a role to play by introducing and encouraging measures to your staff.

Some suggestions are:

Providing information about local public transport to staff and visitors
Offer cheap or interest free loans for public transport season tickets
Loans for cycle purchase
Encouraging car share for commuting and business journeys
Designate the ''best'' car park spaces for regular car sharers
Provide secure, covered cycle parking and, if possible, lockers and showers/changing facilities
Manage business mileage to reduce time and distance driven
Offer incentive to use rail rather than a car for appropriate business journeys
Provide up-to-date information on non-car travel in a manner and at location(s) convenient to your staff
Offer Teleworking / Homeworking
Provide pool cars
Upgrade your fleet to alternative fuel vehicles when next up for renewal
Offer onsite facilities - creche, leisure, snack bar, dry cleaning service

Why should I consider a Travel Plan?
Transport problems in the UK have an effect on everyone:

Increasing numbers of vehicles on our roads add to congestion and pollution
Congestion causes delays to traffic - causing late deliveries and staff
Increasing emissions contribute to global warming
Reliance on the car and reduced levels of activity has lead to poor health and obesity
Communities have become noisier and busier
More traffic means greater risk of road casualties

Where do I start?
Before you start implementing any measures you need to:

Engage senior management support
Allocate staff time to work on the Travel Plan
Survey your staff, your site and your business
Involve your staff along the way
Identify objectives, targets and measures
Raise awareness
Only then will you be able to launch your Travel Plan. Once launched someone will need to be responsible for its ongoing promotion and a point of contact.

Where can I get help with my Travel Plan?
It may seem a daunting task to set up a Travel Plan but remember that you are not alone.

The local authority has a Travel Plan Officer who will be able to offer you advice and guidance. Contact the Design and Transportation manager on travelplan@fareham.gov.uk.

Free help is available from the Environment and Energy Helpline on 0800 585794 or www.dft.gov.uk/pgr/sustainable/travelplans (this is an external hyperlink).

This is site specific advice, a free government funded service, to help you develop an effective travel plan for your business, school or organisation. You can get up to five days free advice to help you overcome the problems you face in getting your travel plan up and running.

How much will it cost me to set up a Travel Plan?
It is difficult to say how much it will cost, but many of the measures that you implement will eventually help you make savings.

One widely used example is that of the cost of car parking spaces. The total cost of maintaining and or renting a car parking space could be anything between £30 and £3000. Car parking spaces that are no longer required due to an effective travel plan could then be put to a more profitable use.

More effective use of staff time, more effective fleet management, policies on business mileage could produce significant cost savings for your business.

Income from car parking charges could be used for related use - a Travel Plan Co-ordinators''s salary, a workbus, cycle parking.

Can I stop thinking about the Travel Plan once I have finished it?
No a travel plan is a living thing, your organisation will need to review it regularly in order to keep on making improvements and to ensure that you are meeting the targets that you have set yourself.

You may find that some of the measures you have taken may not have the expected results and you need to find alternatives. On the other hand your situation may change or your organisation may have noted areas for improvements.

You may be so successful that you may wish to set yourself higher targets. You will constantly need to market your Travel Plan in order to remind current staff and inform new employees.

What is the business case for a Travel Plan?
A Travel Plan may be seen to be simply an environmental tool but it is likely to have wider benefits.

There may be cost savings from new working practices (flexible hours, 9 day fortnights, teleworking, homeworking), or business travel guidelines. An effective travel plan will help to meet existing requirements for example environmental management, quality assurance. A Travel Plan could be a co-ordinating business tool - looking for savings across the company rather than separate cost centres.

My organisation is too small to have a Travel Plan - is this a problem?
No organisation is too small to make simple changes eg. the provision of cycle parking, changing facilities, and most basic off all the availability of public transport information.

On a larger scale joining with others, your neighbours or the local business park, will help you to deal with your site problems.

How can a Travel Plan help me as an individual?
Travelling to and from work other than as a driver can reduce stress
Walking (from the bus stop, train station, home) or cycling to work can improve your levels of fitness, health and reduce the risk of heart disease.
Car sharing or buying season tickets can save you money
Using the train or bus gives you extra thinking / meeting time, and can be less stressful than driving
Travelling in with others could help you to meet your work colleagues

Where do I get information about public transport?
There is a great amount of information available via the internet, telephone lines and local bus and cycle route maps.

Where do I get information about public transport?
There is a great amount of information available via the internet, telephone lines and local bus and cycle route maps.

Are travel plans anti-car
Travel Plans are not anti-car, they emphasise the travel choices that are available and offer practical measures on how to make them more attractive to everyone. There will be a number of instances when it is more practicable to use a car.

In areas where car ownership is low it is important that alternatives to the car are widely available, in order to assist the local economy, make employment opportunities available, and combat social exclusion for example.

What if I need my car for work?
In this instance you may consider the following:

Planning meetings and journey so that you do not need to use the car everyday
Converting to an alternative fuel vehicle
Combining your trips where possible so that you plan visits to sites or clients on one morning or day
When purchasing a new car consider buying a car with a smaller size engine
For shorter journeys replace the car with the bus, walk or cycle
Share with other people who are already travelling

Can I buy a season ticket?
Annual and quarterly season tickets are available for long stay car parks only. Please complete and send the Season Ticket Application Form (222 Kb) to the Parking Services Department.

Where can I park if I am a disabled badge holder?
There are a large number of conveniently situated bays reserved for disabled badge holders, throughout the town. Blue Badge holders can park free in all pay and display car parks, only if the Blue Badge is clearly displayed in the parked vehicle, with the expiry date facing upwards. The exceptions are the Pay on Foot car parks, where Blue Badge holders are required to pay. Blue Badge holders who are Borough residents can apply to the Council for a swipe card allowing free entry and exit to the Pay on Foot car parks.

Where can I park my motorbike?
Solo motorcycles may park free of charge in any of the areas within the car parks specifically marked for motorcycle use. If there is no are specifically marked for motorcycles (sometimes indicated by m/c) then you may park in other marked bays that are not otherwise restricted, for example you could not park in a Disabled Bay.

Why do I have to pay for parking?
You have to pay for parking in any car park in the town centre. In addition to raising income to pay for maintenance of existing and provision of new car parks, charges also ensure an adequate turnover of parking spaces for shoppers and short term visitors. If the Council did not charge, the cost of maintenance would fall on Council Tax payers and car park visitors would make no contribution.

Why don't you pay for the car parks' maintenance with savings you would make if you no longer needed to employ Enforcement staff?
Even if parking was free, patrolling would still be required to provide a regular supply of convenient parking spaces for shoppers. A maximum period of waiting would need to be introduced, and this, together with other regulations would still need to be enforced. Enforcement staff also act as a deterrent to crime.

Why don't you provide change machines?
Change machines are an inviting target for theft. The very nature of the machines requires that they be full of cash at all times. No cash is left in ticket machines overnight. The Council may consider introducing a scheme for payment by cards. Change is provided in the Pay on Foot car park payment machines, Osborn Road Multi Storey Car Park and Market Quay Car Park.

Why don't I get a refund if I pay for an hour and only stay for five minutes?
The charging structure is such that any stay up to one hour is the same charge. The Council is very aware of the competition from "out of town" shopping stores and neighbouring local authorities and these factors are borne in mind when setting the parking fees.

Why can't I pick someone up and drop someone off in the car parks?
You can, but you must comply with the parking regulations by stopping in a marked bay and purchasing a parking ticket.



The car parks are provided for the off-street parking of vehicles. If casual setting down/picking up were to be allowed, congestion would cause delays and frustration to car park users.

Why do you insist on the ticket being stuck to the windscreen?
A ticket on the dashboard can turn over when the car door is closed. If stuck on a side window and it falls it will disappear from view. If stuck on the windscreen just above the dashboard, it will probably still be visible to the Enforcement Officer on the dashboard should it fall.



For further information on parking in Fareham Town Centre or for any other details please contact the Parking Department in the Department of Regulatory Services on tel: 01329 236100 ext: 2355 or e-mail parkingservices@fareham.gov.uk.

What is Fareham Parking Enforcement?
Since 2 April 2007 Fareham Borough Council have been responsible for enforcing traffic regulations such as limited waiting, double or single yellow lines, no stopping at bus stops. Previously the responsibility for enforcing these lay with the police and was carried out by traffic wardens.



Other regulations will remain under the jurisdiction of the police – such as moving traffic offences – one way streets, turning bans, speeding restrictions on driving, endorsable offences, parking on zigzag lines, obstruction of highways, accesses, footways.



The Fareham Parking Enforcement Service covers the management and enforcement of both on and off street parking throughout the Borough. The service is delivered in line with the Parking Enforcement Policy that sets out the main principles for enforcement associated with the delivery of this service.

What does the Parking Service consist of?
There are currently eleven Civil Enforcement Officers in the team (including one Supervisor and three Team Leaders). Civil Enforcement Officers work a shift system as enforcement takes place seven days a week; this does include evening and Bank Holiday patrols.



The members of this team will be able to issue a Penalty Charge Notice to any vehicle which contravenes a restriction.

If I receive a Penalty Charge Notice, what will the process be?
CEOs will only issue a Penalty Charge Notice (PCN) if a vehicle has contravened the regulations in place. These will be served and placed on the front windscreen of the vehicle, handed to the driver or sent through the post, for more details please see the Traffic Management Act 2004 page.



Penalty Charge Notices will be either £70 or £50 depending on the level of contravention (which would be indicated on the Notice) and must be paid within 28 days. A 50% discount will be granted if paid within 14 days.



There are several payment options, by cheque, online, on the automated telephone service, or personally at the Cash Office at the Civic Offices and these are outlined on the rear of the Penalty Charge Notice.



There is obviously a right to appeal and this must be done by completing the PCN Challenge Form, this can be sent in by post or via e-mail to parkingservices@fareham.gov.uk. This should include PCN number, full name and address and any supporting documents, for example, invoice, delivery note or copy of Blue Badge showing the serial number and expiry date. In most cases the discount period will be reset if an appeal is made within 14 days of the date of issue of the PCN.



Unresolved disputes are settled through the Traffic Penalty Tribunal. This is an independent tribunal body based in Manchester.



It is important to note a Penalty Charge is a civil debt and non-payment will be pursued by Fareham Borough Council through the County Court system. Non-payment could ultimately lead to bailiff action.

For more information on how to Appeal please see the following links: - www.patrol-uk.info (this is an external hyperlink) or www.trafficpenaltytribunal.gov.uk (this is an external hyperlink).

Does this mean that the Council will review its position on resident's parking schemes?
Yes, but not immediately. The Council is preparing a Fareham Town Centre Parking Strategy, which will consider the opportunities for introducing residents’ parking schemes in the vicinity of the town centre, where there is a high incidence of commuter or shopper parking. Any subsequent schemes that are introduced would need to be self-financing, and be informed by the initial period of operating the new enforcement regime.

Can I park outside a school to pick up/drop off my child(ren)?
Parking outside schools should be discouraged for the safety of the children. Zig zag markings at the entrance to some schools mean drivers must not stop, even to drop off or pick up. The Civil Enforcement Officers will enforce this regulation by serving Penalty Charge Notices (PCNs), either by placing the PCN on the vehicle, handing it to the driver, or sending the PCN through the post. The police can also enforce these regulations as parking outside schools is an endorsable offence, which will incur penalty points on the driving licence.

Is it possible to park on verges to keep out of the way of passing traffic?
Vehicles parking on verges and pavements are becoming an increasing problem throughout the Borough - it is contrary to the Highways Act, can often be an obstruction to other users of the highway and if there are double yellow lines it is an offence under the Road Traffic Regulation Act, resulting in the issue of a parking ticket. Parking on verges may also damage public ultilities plant in the verge or may leave unsightly or hazardous ruts. Motorists should therefore not park on verges.



Fareham Borough Council is not an enforcing authority for verge and pavement parking and reports should be made to the police non-emergency number 0845 045 4545. The Council has introduced Traffic Regulation Orders making parking on verges in certain streets in the borough an offence, as part of an on-going programme.



For more information contact: tel: 01329 236100 or e-mail: traffic@fareham.gov.uk

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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ

Tel: +44 (0)1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0)1329 821770