Parking in Fareham Town Centre
Annual Parking Report
The Enforcement Team will be adopting a firm approach to the enforcement of legislation by the service of fixed penalty notices (FPNs). To ensure that everyone is treated fairly and in the same way an Enforcement Policy (53.3Kb)
and a statement regarding Enforcement and Investigation Activities (40.8Kb)
have been produced. An Annual Parking Enforcement Report 2008-2009 (546Kb)
is also available.
Civic Way multi-storey car park
This car park will be closed for redevelopment from 2nd July 2007. There is plenty of alternative parking in the town centre and in addition a free Shopper Shuttle Service (323 Kb)
will be provided on Saturdays and Mondays between Lysses car park and Ferneham Hall.
Your Guide to Easy Parking in Fareham

Pay on Foot
In some of Fareham Borough Council's town
centre car parks, a fairer pay system has been introduced,
meaning that motorists no longer need to estimate how long they
wish to park. The 'Pay On Foot' system has been installed in
the town's Osborn Road multi-storey car park
and also in the new Market Quay surface car park.
The car parks have been equipped with a system which
provides a ticket at the entrance barrier. The ticket is retained
by the motorist, who upon their return to the car park, pays at
the paystations. The machine gives back the ticket, which is used
at the automatic exit barrier upon leaving the car park. At the
barrier there is a voice link to the control room, should
assistance be needed. Ticket machines are fully automated and can
provide change. The barrier system does not allow entry to the
car park unless spaces are available.
Lost tickets will be charged at the relevant maximum daily rate. If in doubt please ask for help.
All the Council's other town centre car
parks will continue to operate a 'Pay and Display'
system.
The procedure for the Pay on Foot system is as
follows:
- Take ticket at entry barrier. The barrier
does not allow access unless parking space is available
- Park as usual and carry your ticket with you
- Pay at the ticket machine in the pedestrian
entrance before returning to your car to leave. Ticket
machines accept coins and notes and give change. A
receipt can also be requested
- Drive with your ticket to the exit barrier
- You cannot pay at the exit barrier
- Lost tickets will be charged at the maximum
daily rate. If in doubt, please ask for help
For more information contact Parking Services
section 9am - 5pm, Telephone: 01329 236100
E-mail: parkingservices@fareham.gov.uk
In all other car parks:
- Find space and park car. Follow signs to
nearest pay machine
- Insert coin(s) to amount required. Details
of charges are on the pay machine
- Allow coin(s) to register on display
- Press 'ticket issue' button
- Affix ticket to the front windscreen,
making sure it is clearly displayed and check the expiry time is correct
- Season tickets are
available in some car parks
- Return to your vehicle before your ticket
expires to avoid being issued with a Penalty Charge
Notice
Car Parking for Disabled Blue Badge Holders
Blue Badge holders can park free in all pay and display car parks, only if the Blue Badge is clearly displayed in the parked vehicle, with the expiry date facing upwards. The exceptions are the Pay on Foot car parks, where Blue Badge holders are required to pay. Blue Badge holders who are Borough residents can apply to the Council for a swipe card allowing free entry and exit to the Pay on Foot car parks.
To apply for a swipe card (available to residents of the Fareham Borough only)
Bring in your blue badge to the Customer Service Centre on the ground floor of the Civic Offices, you will also need to bring along some proof of address. Any one of the following Items will be accepted as proof of address: -
- A utility/mobile phone bill/bank statement dated within the preceding 3 months addressed to the Blue Badge holder.
- An official letter from an agency e.g. FBC, Inland Revenue, Benefits Agency, Hampshire CC etc. dated within the preceding 3 months
Application / Review / Replace by carer
The carer will need to provide the following:
- Blue Badge
- Swipe card (required for renewals)
- Proof of Blue Badge holders address - see guidelines above
- Authorisation from the Blue Badge holder that the carer can collect on their behalf
To replace a lost swipe card (you will need your Blue Badge for this)
Come into the Customer Service Centre at the Civic Offices with proof of address (see guidelines above), there is a charge of £10 to provide a replacement swipe card. The £10 charge can be paid at the cash office in the Customer Service Centre.
To renew a swipe card
If you are issued with a new blue badge, you will need to bring in your old swipe card; your new blue badge and proof of address (see guidelines above). The swipe card will be reprogrammed to enable you to exit the Pay on Foot car parks.
Please note: - When applying for a swipe card at the Civic Offices, you will need to provide your Blue Badge.
The clock card can be left in your vehicle as evidence of the blue badge whilst you are attending the Civic Offices to renew or replace your swipe card. The clock card alone is not a valid Blue Badge, and should only be left for the minimum period required to renew the swipe card. You must inform the Customer Service Adviser of the time you parked in a disabled bay in order that your free parking can be verified.
Pay and Display
Some of Fareham Borough Council town centre car
parks still operate with a pay and display system. A ticket with
sufficient time to cover your stay should be purchased from one
of the ticket vending machines and attached to the inside of the
front windscreen of the vehicle. These ticket machines do not give change.
Choosing the right
parking area
Shopping
The multi-story car park at Osborn Road [1]
provides the most convenient location for
direct covered access to the indoor shopping centre. Market Quay
car park [12] is now open and provides convenient access to the
new Market Quay development and to the southern side of the
Fareham Shopping Centre.
Those shoppers visiting shops at the
western end of the town may prefer to use the long-stay car parks
at the Gillies [17], Holy Trinity Church [19] or the short-stay
at Malthouse Lane [10].
Shops at the eastern end or in High Street
may be better served by the Lysses [18] long-stay car park.
Work and business
The long-stay car parks on the town's
periphery provide the most economical parking for long visits (over
five hours). Lysses [18] and Bath Lane [14] for the eastern end,
and Gillies [17], Holy Trinity Church [19], and Osborn Road and
Youth Centre [15] & [16] for the western end.
Leisure and entertainment
The Leisure Centre in Park Lane has its own
car park (subject to a three hour limit), and visitors to the
Ferneham Hall and Library will find the Ferneham Hall [3] and
Ferneham Hall (Clinic) [4] surface car parks, and the multi-storey
at Osborn Road [1] convenient.
Visitors to the Museum and Tourist
Information Centre will find Market Quay [12] most convenient.
Health
The Health Centre and Clinic are best
served by the Ferneham Hall [3] and Ferneham Hall (Clinic)[4]
surface car parks. The multi-storey at Osborn Road [1] should be
used if these are full.
Government
Visitors to the Civic Offices and the
Social Services will find the public surface car park in Civic
Way [5] and [6] most
convenient.
Courts
Visitors to the Magistrates Court may use
the adjacent short-stay car park at Trinity Street [9], or for
longer stays, the long-stay car park at Osborn Road West [15].
Police
The small short-stay car park at Quay
Street [11] and Market Quay [12] are most convenient for the
police station.
Motorcycles
Solo motorcycles may park free of charge in
any of the areas within car parks [3], [5], [12] and [17]
specifically marked for motorcycle use. In particular there is a
very convenient area with security rails reserved for motorcycle
parking only, adjacent to the Ferneham Hall car park [3].
Disabled parking
There are a large number of conveniently
situated bays reserved for disabled badge holders throughout the
town. The main area is in the Osborn Road multi-storey car park [1] where lifts and covered direct access to the indoor
shopping centre is provided. Please ensure your Blue Badge is displayed in the windscreen with the expiry date facing upwards.
Coaches
Coaches must park at the Leisure Centre car
park where spaces are provided for coach parking.
Lorries (and vehicles over 30cwt)
There are no car parks in the town centre for
the parking of vehicles exceeding 30cwt unladen weight. These
vehicles may use the lorry parking areas provided at Portchester
(precinct), and Stubbington Community Centre.
Mother and Baby Spaces
There are currently 6 mother and baby spaces available on floor 2 of the Osborn Road multi storey car park.
For more information
Please contact: Parking and Enforcement Manager
Fareham Borough Council,
Civic Offices, Civic Way,
Fareham PO16 7AZ
Telephone: 01329 236100
E-mail: parkingservices@fareham.gov.uk
Frequently Asked Questions
How much will the parking permit cost?£13.00 for any month period of £50 per annum. (Free for applicants who are disabled and holders of an blue badge.)
How many parking permits can I purchase?2 Annuals or 1 Quarterly.
What if I decide not to purchase a permit but change my mind later?A permit may be purchased at any time when the office is open to issue them. However please be advised that at least 7 days notice is required for processing an application. At the beginning of the month and They are valid for either is valid for either three months or one year. Please note that for new permits you will need to provide copies of the following documentation when you apply:
- Registration Document
- Recent Household Bill (date within the last 3 months)
- Drivers Licence or Passport
Where can I park if I purchase a permit?Anywhere on the lengths of road or scheme designed for residents'' parking as stated on the permit.
Can my friend or visitors use my permit?No. The permit will show your name, address and car registration number.
During what hours will the Residents'' Parking Scheme operate?Please refer to the signs relating to each residents parking scheme as hours may vary.
Who enforces the Residents'' Parking Scheme?Civil Enforcement Officers.
What happens if I move house and have purchased a Permit?You may be entitled to a refund only on full months calculated at the Quarterly Rate from the date the request was received at the Parking Services Department
How can I find out more about the scheme?For current resident permit schemes please contact parkingservices@fareham.gov.uk or call 01329 236100. For enquiries requesting new resident parking schemes please contact engineering.transportation@fareham.gov.uk or call 01329 236100.
Can I complete an application form for a Permit?
A Residents Permit Application Form (36Kb) for a Permit is available, alternatively please contact parkingservices@fareham.gov.uk or call 01329 236100.
Can I buy a season ticket?Annual and quarterly season tickets are available for long stay car parks only. Please complete and send the Season Ticket Application Form (222 Kb) to the Parking Services Department.
Where can I park if I am a disabled badge holder?There are a large number of conveniently situated bays reserved for disabled badge holders, throughout the town. Blue Badge holders can park free in all pay and display car parks, only if the Blue Badge is clearly displayed in the parked vehicle, with the expiry date facing upwards. The exceptions are the Pay on Foot car parks, where Blue Badge holders are required to pay. Blue Badge holders who are Borough residents can apply to the Council for a swipe card allowing free entry and exit to the Pay on Foot car parks.
Where can I park my motorbike?Solo motorcycles may park free of charge in any of the areas within the car parks specifically marked for motorcycle use. If there is no are specifically marked for motorcycles (sometimes indicated by m/c) then you may park in other marked bays that are not otherwise restricted, for example you could not park in a Disabled Bay.
Why do I have to pay for parking?You have to pay for parking in any car park in the town centre. In addition to raising income to pay for maintenance of existing and provision of new car parks, charges also ensure an adequate turnover of parking spaces for shoppers and short term visitors. If the Council did not charge, the cost of maintenance would fall on Council Tax payers and car park visitors would make no contribution.
Why don''t you pay for the car parks'' maintenance with savings you would make if you no longer needed to employ Enforcement staff?Even if parking was free, patrolling would still be required to provide a regular supply of convenient parking spaces for shoppers. A maximum period of waiting would need to be introduced, and this, together with other regulations would still need to be enforced. Enforcement staff also act as a deterrent to crime.
Why don''t you provide change machines?Change machines are an inviting target for theft. The very nature of the machines requires that they be full of cash at all times. No cash is left in ticket machines overnight. The Council may consider introducing a scheme for payment by cards. Change is provided in the Pay on Foot car park payment machines, Osborn Road Multi Storey Car Park and Market Quay Car Park.
Why don''t I get a refund if I pay for an hour and only stay for five minutes?The charging structure is such that any stay up to one hour is the same charge. The Council is very aware of the competition from "out of town" shopping stores and neighbouring local authorities and these factors are borne in mind when setting the parking fees.
Why can''t I pick someone up and drop someone off in the car parks?You can, but you must comply with the parking regulations by stopping in a marked bay and purchasing a parking ticket.
The car parks are provided for the off-street parking of vehicles. If casual setting down/picking up were to be allowed, congestion would cause delays and frustration to car park users.
Why do you insist on the ticket being stuck to the windscreen?A ticket on the dashboard can turn over when the car door is closed. If stuck on a side window and it falls it will disappear from view. If stuck on the windscreen just above the dashboard, it will probably still be visible to the Enforcement Officer on the dashboard should it fall.
For further information on parking in Fareham Town Centre or for any other details please contact the Parking Department in the Department of Regulatory Services on tel: 01329 236100 ext: 2355 or e-mail parkingservices@fareham.gov.uk.
What is Fareham Parking Enforcement?Since 2 April 2007 Fareham Borough Council have been responsible for enforcing traffic regulations such as limited waiting, double or single yellow lines, no stopping at bus stops. Previously the responsibility for enforcing these lay with the police and was carried out by traffic wardens.
Other regulations will remain under the jurisdiction of the police – such as moving traffic offences – one way streets, turning bans, speeding restrictions on driving, endorsable offences, parking on zigzag lines, obstruction of highways, accesses, footways.
The Fareham Parking Enforcement Service covers the management and enforcement of both on and off street parking throughout the Borough. The service is delivered in line with the Parking Enforcement Policy that sets out the main principles for enforcement associated with the delivery of this service.
What does the Parking Service consist of?There are currently eleven Civil Enforcement Officers in the team (including one Supervisor and three Team Leaders). Civil Enforcement Officers work a shift system as enforcement takes place seven days a week; this does include evening and Bank Holiday patrols.
The members of this team will be able to issue a Penalty Charge Notice to any vehicle which contravenes a restriction.
If I receive a Penalty Charge Notice, what will the process be?CEOs will only issue a Penalty Charge Notice (PCN) if a vehicle has contravened the regulations in place. These will be served and placed on the front windscreen of the vehicle, handed to the driver or sent through the post, for more details please see the Traffic Management Act 2004 page.
Penalty Charge Notices will be either £70 or £50 depending on the level of contravention (which would be indicated on the Notice) and must be paid within 28 days. A 50% discount will be granted if paid within 14 days.
There are several payment options, by cheque, online, on the automated telephone service, or personally at the Cash Office at the Civic Offices and these are outlined on the rear of the Penalty Charge Notice.
There is obviously a right to appeal and this must be done by completing the PCN Challenge Form, this can be sent in by post or via e-mail to parkingservices@fareham.gov.uk. This should include PCN number, full name and address and any supporting documents, for example, invoice, delivery note or copy of Blue Badge showing the serial number and expiry date. In most cases the discount period will be reset if an appeal is made within 14 days of the date of issue of the PCN.
Unresolved disputes are settled through the Traffic Penalty Tribunal. This is an independent tribunal body based in Manchester.
It is important to note a Penalty Charge is a civil debt and non-payment will be pursued by Fareham Borough Council through the County Court system. Non-payment could ultimately lead to bailiff action.
For more information on how to Appeal please see the following links: - www.patrol-uk.info (this is an external hyperlink) or www.trafficpenaltytribunal.gov.uk (this is an external hyperlink).
Does this mean that the Council will review its position on residents'' parking schemes?Yes, but not immediately. The Council is preparing a Fareham Town Centre Parking Strategy, which will consider the opportunities for introducing residents’ parking schemes in the vicinity of the town centre, where there is a high incidence of commuter or shopper parking. Any subsequent schemes that are introduced would need to be self-financing, and be informed by the initial period of operating the new enforcement regime.
Can I park outside a school to pick up/drop off my child(ren)?Parking outside schools should be discouraged for the safety of the children. Zig zag markings at the entrance to some schools mean drivers must not stop, even to drop off or pick up. The Civil Enforcement Officers will enforce this regulation by serving Penalty Charge Notices (PCNs), either by placing the PCN on the vehicle, handing it to the driver, or sending the PCN through the post. The police can also enforce these regulations as parking outside schools is an endorsable offence, which will incur penalty points on the driving licence.
Is it possible to park on verges to keep out of the way of passing traffic?Vehicles parking on verges and pavements are becoming an increasing problem throughout the Borough - it is contrary to the Highways Act, can often be an obstruction to other users of the highway and if there are double yellow lines it is an offence under the Road Traffic Regulation Act, resulting in the issue of a parking ticket. Parking on verges may also damage public ultilities plant in the verge or may leave unsightly or hazardous ruts. Motorists should therefore not park on verges.
Fareham Borough Council is not an enforcing authority for verge and pavement parking and reports should be made to the police non-emergency number 0845 045 4545. The Council has introduced Traffic Regulation Orders making parking on verges in certain streets in the borough an offence, as part of an on-going programme.
For more information contact: tel: 01329 236100 or e-mail: engineering.transportation@fareham.gov.uk