Council Tax
How to pay Council Tax
- Direct Debit
- On-line (24/7)
- By Phone (24/7 automated service)
- By Phone (during office hours)
- Internet and Phone Banking
- Standing Order
- Using a Payment Swipecard
- By Post
- Cash Office
Direct Debit
This is our preferred method of payment.
- It is cheap for the Council
- You don't have to remember to make your payments
- Payments will still be made while you are away
- You will always have the protection of
the Direct Debit Guarantee (87 Kb)
There is a choice of 4 payment dates only when you pay by Direct Debit (5th, 15th, 22nd or 30th of each month).
To pay by direct debit, you can:
- Call 01329 824651 and set up a direct debit instruction over the telephone (sometimes referred to as Paperless Direct Debit). You will be sent a letter confirming the details of your call within 3 working days (or not later than 10 working days before the first collection)
- Download the Direct
Debit Instruction in pdf
format (36 Kb ). (Help with Portable Document Format ). Please print the form, complete it and
return to us at the address shown on the form
- contact us and we will send you a form to complete and return
On-line
In partnership with Capita Business Services you can pay your Council Tax online with your Debit Card, 24 hours a day, 7 days a week. When using this facility, your details are transmitted in a secure and confidential way.
Just click to access the online payments service
Please ensure that you have your Council Tax Bill/Payment Swipecard and payment card to hand.
If you have any questions about paying online, check the list of Frequently Asked Questions
By Phone 24/7 Automated Service
In partnership with Capita Business Services you can pay your Council Tax 24 hours a day, 7 days a week using the automated telephone service. When using this facility, your details are processed in a secure and confidential way. With touch-tone keypad, follow the voice prompts and enter your payment and card details via your telephone keypad. Payments are processed automatically and you will not need to speak to a Council officer. You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.
The Telephone Payment Number is: 0845 6066876
Please ensure that you have your Council Tax Bill/Payment Swipecard and payment card to hand.
By Phone during office hours
If you would prefer to talk to a member of the Council Tax staff in order to make payment, please telephone 01329 824651 and state that you want to make a payment. The member of staff will use the online payment service on your behalf to process the payment. Online authorisation will take place so the member of staff can provide you with the transaction id and authorisation code as confirmation. In addition, if you provide an email address, you will be sent an email as payment confirmation.
Telephone/Internet banking
You can use your own telephone banking or internet banking facilities to pay us. Please make sure that you quote the correct reference number. The Council's bank details are:
Fareham Borough Council BP Account
Sort code 52.41.32
Account number 07020066
Please note that failure to quote the correct reference number could mean that your payment will be delayed.
By Standing Order
We do not recommend payment by Standing Order, as you do not have the same guarantees that you have with Direct Debit if the payments go wrong. You will also not have the same flexibility as Direct Debit which allows you to have a choice of four different payment dates.
If you still want to set up a Standing Order, please ensure that you contact us to obtain the correct bank details. Please also ensure that the standing order is renewed every time that you are sent a new bill which revises the payments that are expected.
Using a Payment Swipecard
Using your Payment Swipecard you can make payments to the Council at over 40,000 UK retail outlets. You can pay at any Post Office or at any outlet displaying the PayPoint or PAYzone logos (as shown below).
| The Post Office
network, with approximately 17,500 outlets, is the
largest retail branch network in the UK. Your swipecard is accepted with cash, debit card or cheque (made payable to Post Office Ltd) payments. |
 |
| There are 10,000 UK
PayPoint outlets. PayPoint outlets are predominantly
located in convenience stores and service stations in
high-density populated areas. On average, these outlets
are open for 91 hours per week, including evenings and
weekends. Your swipecard is accepted with cash payments. |
 |
| The PAYzone network
operates 14,000 UK outlets and 95% of UK residents live
within one mile of their nearest PAYzone. Your swipecard is accepted with cash or debit card payments. |
 |
For all of the above, you will receive a receipt as proof of your payment and you will not be charged for payment in this way.
By Post
For security reasons, we do not accept cash payments of Council Tax by post. Cheques or postal orders should be crossed "Account Payee" and made payable to "Fareham Borough Council".
Write your Council Tax account reference on the back of the cheque or postal order and send at least 3 days before the payment is due.
The address is:
Fareham Borough Council
Cash Office
Civic Offices
Civic Way
Fareham
PO16 7AZ
Receipts will not be issued for postal payments unless you enclose a stamp addressed envelope.
Civic Offices Cashier's Office
Please bring your bill or your payment swipecard and the payment to the cash office at the Civic Offices in Fareham. We can accept payment by cash, cheque, postal order or debit card at the Cash Office.
Cashiers will accept payments from 8.45am until 4.30pm Monday to Thursday and from 8.45am until 4.00pm on Friday.
For further information please contact the Council Tax office on Tel: 01329 824651, or e-mail counciltax@fareham.gov.uk.
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