Electronic Billing

If you would like to receive your Council Tax or National Non-Domestic Rate bill electronically, please register online

 

The Fareham Borough Council "MyAccount" is a new service offering citizens and businesses the facility to access up to date account information online, in a secure, convenient and accessible manner, using internet connectivity. The service will also enable users to receive future bills electronically. This facility is available for Council Tax and Business Rates accounts.

What is e-billing? An image of a woman at a computer to represent viewing billing & account details over the internet

E-billing is a process of presenting your bill to you on the internet, instead of on paper. Not only does MyAccount make your bill more accessible, it is also interactive, allowing you to access more information, for example

  • How your Council Tax/NNDR is made up
  • What discount, exemption, benefits and relief's you may have been granted
  • The payments you have made, and the instalments that remain for the year
  • And much more
How it will work ?

Once you have registered for MyAccount, you will be able to view details for all of your subscribed accounts on the internet at your convenience.

Will I still receive a paper bill?

At the moment, if you register for MyAccount, you will still be sent a paper bill. You will be able to opt out of receiving your bill in paper format in the future, making it fully electronic.

How secure are my account details?

An image of a computer within a safe to represent 'keeping data secure'MyAccount incorporates a number of measures to ensure that viewing your account details and your e-bill is secure and your personal data is protected. The measures include

      • Government standard authentication when you register for the service;
      • Password protected access to your account;
      • Encrypted data transmission via a secure internet connection when you log on to your Account, to ensure that your details are not accessible to any third party.
 
How does the registration process work?

Registration for MyAccount is very easy.  All you need to do is complete the online registration form.

 

When you complete the registration form, please note the address and post code fields must be completed with the address details for the account you wish to register for. If you wish to register for more than one account we will require you to complete a registration form for each account.

 

Once you have completed and submitted the form, we will validate the details provided and register you for MyAccount.  You with then receive a letter, which will be posted to your registered postal correspondence address. This letter will provide you with a password to access your MyAccount details.

 

When logging into MyAccount you will be prompted to enter your registered e-mail address and the password sent to you.

 
The benefits of subscribing for MyAccount
  • You can view details of your account whenever you choose
  • You will receive your e-bill as soon as it is available
  • E-billing will help the Council to reduce its printing and postage costs
  • The Council is helping to protect the environment by saving paper and issuing your bill electronically
Interested ?

If you would like to receive your Council Tax or National Non-Domestic Rate bill electronically, please register online.

 

If you require any more information, or have any questions please email FinanceSystemTeam@fareham.gov.uk

 

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