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CCTV Code of practice

Fareham Borough Council, Gosport Borough Council and Hampshire Police code of practice for the management of the Fareham and Gosport closed circuit television surveillance system.

1. INTRODUCTION

This Code of Practice has been drawn up and agreed by the interested parties to govern the management of the Control Centre and facilities of the Gosport and Fareham town centres closed circuit television surveillance system.

It sets out to ensure the most effective use of CCTV to prevent crime and identify the perpetrators of crime. It endeavours to uphold the civil liberties of local residents, shoppers and other genuine users of the town centre.

The management of other Council remote systems and those maintained by private security and other bodies shall be in accordance with the relevant provisions of this Code.

2. THE PURPOSE OF CLOSED CIRCUIT TELEVISION

The use of the closed circuit television shall be for the purpose of:

  1. Providing a deterrent to crime and anti-social behaviour
  2. Increasing public tranquillity by reducing the fear of crime
  3. To gather evidence to support the detection and prosecution of offences
  4. Traffic monitoring (ROMANSE)
  5. To aid the general management of public areas which are of principle importance to the commercial well-being of the community
  6. To assist the Police with the more efficient deployment of resources
  7. To improve commercial confidence
  8. To assist emergency services
  9. Management of the Councils' resources.

3. PERMITTED USES OF THE PUBLIC AREA CCTV SYSTEM

GENERAL DESCRIPTION OF PERMITTED USES

The use of any CCTV systems connected to the CCTV Control Centre shall be restricted to the following general purposes:

  1. To assist the detection and prevention of crime and to assist the Police with the more efficient deployment of resources for the purpose of deterring crime and apprehending criminals
  2. The provision of evidence for the prosecution of criminals
  3. To assist the tracking and apprehension of persons who are suspected of having committed a criminal offence
  4. To assist the detection and prevention of anti-social behaviour which is or is likely to prevent law-abiding members of the community from freely exercising their right to make use of the areas of CCTV coverage without fear or hindrance
  5. To assist in the general planning and management of the areas of CCTV coverage for the purpose of enhancing their use and enjoyment by the public
  6. To assist the identification and compilation of information which can be used to ensure the safety of the public
  7. To assist the fire, ambulance and civil emergency services with the efficient deployment of their resources and deal with emergencies
  8. To assist the management and efficiency of public services in the area of CCTV coverage
  9. To identify bylaw contraventions.

The CCTV Partners (being Fareham Borough Council and Gosport Borough Council only) are committed to maintaining and reviewing their CCTV facilities in order to ensure and improve their effectiveness. The Partners are also committed to maintaining civil liberties.

4. CIVIL LIBERTIES

GENERAL

The Code of Practice and Working Procedures have been established to provide a credible and auditable means of protecting the Civil Liberties of local residents, shoppers and other genuine users of the areas under surveillance. In this respect, the Aims and Objectives of the Code of Practice are:

  1. To operate the CCTV system in a manner which respects an individuals right to privacy
  2. To set operational standards and criteria which will generate public confidence
  3. To strictly control the access of viewed and recorded material and to ensure that all such material is used only for its intended legitimate purpose
  4. To set out clearly the management and administration arrangements that will govern the operation of the system
  5. To secure the rights of individuals by ensuring that strict operational procedures relating to the control and use of all digital media, photocopies and control and monitoring room logs are maintained and followed at all times.

5. PRIVACY

Technical measures are available to provide privacy zones where it is considered that camera surveillance infringes the individual's right to privacy. These are provided as physical 'stops' that can only be adjusted at the camera head and software configurable zones within the operating system.

The establishing and future adjustment of privacy zones shall be strictly the responsibility of the CCTV Managers. No adjustments shall be made without the Managers' written authorisation.

6. THE USE OF VIDEO MEDIA

  1. A library of blank DVD's and CD's is held in the CCTV Control Room
  2. These blanks are for the sole use of providing video evidence as required by police or other authorised persons
  3. Prior to issue to the police or relevant authority the media is to be fitted with a media label in accordance with the working procedures
  4. All copies are to be signed for in accordance with working procedures
  5. Under no circumstances will the media be removed from the Control Centre or copied or transmitted to any third party other than the Police for use as evidence, without the full agreement of all of the CCTV Partners.

7. THE STORAGE OF MEDIA

  1. Media shall be labelled and stored in a secure cabinet located in the Control Centre to ensure there is no unauthorised access or possibility of accidental damage
  2. The storage space shall be dust and moisture free.

8. VIDEO MEDIA AS EVIDENCE

  1. There must be evidence of continuity of handling of the video media from the time it is first taken into use up to its production as an exhibit in court. Video integrity is of paramount importance
  2. Each DVD/CD shall be given a unique number which shall be fixed to the disk
  3. Video media evidence must be the original recording and there must be no evidence of editing or tampering
  4. The media used must be new
  5. A register shall be maintained to log the use of video media.
  6. The register shall be kept in a secure area
  7. When Police have requested access to a recording no other person shall play back or make any other use of the required media.

9. INCIDENT LOG

  1. An operations log shall be maintained in the Control Centre. Details of personnel and times of duty shall be recorded. Details of action taken by personnel to deal with specific incidents as well as any occurrences within the Control Centre or equipment failure will be recorded therein
  2. Such written entries will be signed by the personnel making them
  3. The operations log shall be kept within the Control Centre at all times
  4. The log book will be checked periodically by the CCTV Managers.

10. PROCEDURE FOR THE POLICE

  1. When the Police have reasonable cause to believe that an incident has been recorded the Police Duty Officer shall give permission for police officers to obtain a copy of the appropriate recording
  2. If the police request a copy of specific video recording for evidential purpose it may be removed against signature
  3. The operator may be required to provide the Police with statements, in the approved form, from the following:
              3a.  the personnel who produced the copy for police use
              3b.  the personnel (if any) who monitored the incident
  4. The Police shall be responsible for destroying any media in their possession which are no longer required for use.

11. POLICE MONITORING AT HEADQUARTERS

Only one camera at a time can be monitored in the Police control room. The Police Incident Manager will request the CCTV control to send the image of the camera he requires to view.

12. COMMUNICATIONS

A telecommunications land line link between Control Centre and Police Station shall be maintained at all times.

13. SECURITY OF THE CONTROL CENTRE

The security of the Control Centre shall be maintained in a manner agreed jointly by the CCTV Partners. Security will be reviewed on a three monthly basis and the appropriate corrective action taken.

14. ACCESS TO THE CONTROL CENTRE

  1. Access to the Control Centre over land in the control and occupation of Huhtamaki shall be the sole responsibility of Huhtamaki
  2. Access into the Control Centre itself shall be the sole responsibility of the contractor appointed by Gosport Borough Council from time to time to monitor and operate all activities within the Control Centre
  3. All visitors to the Control Centre will be recorded in the visitors register
  4. Access will be restricted to those people who are considered to have just cause and reason to visit the Control Centre. All visits shall be strictly by appointment, with the exception of the Police.

15. PROVISION OF STILLS

  1. On application from the Police, the operator shall produce and provide the relevant still images. When still images are removed from the Control Centre they will be logged and signed for in the appropriate log. Video stills images not required by Police will be destroyed by either shredding or incineration
  2. All still images shall be indexed and recorded in the Incident Log
  3. Under no circumstances will the still images be removed from the Control Centre, copied or transmitted to third parties, other than the Police for use as evidence, without the prior consent of the CCTV Partners.

16. PROVISION OF SPECIAL CONTINGENCIES

  1. In the event, or prospect of serious disorder or other major incident, the Police may be granted control of the system from the Control Centre
  2. In all circumstances the authorised operating personnel shall remain in attendance
  3. Such transfer authority, and the duration of it, shall be recorded in the Incident Log.

17. MANAGEMENT AND ADMINISTRATION

The overall and day-to-day management of the Control Centre shall be the responsibility of a CCTV Manager appointed by the CCTV Partners in accordance with the requirements of the Code of Practice and agreed working procedures.

18. WORKING PROCEDURES

Working procedures will be prepared to ensure compliance with the requirements of the Code of Practice. Working procedures will be reviewed on a regular basis and amended, as appropriate.

19. DISCIPLINARY PROCEDURES

  1. Employees shall be subject to the disciplinary procedures operated by the CCTV Partners
  2. Third party contractors shall be subject to the disciplinary procedures operated by the CCTV Partners and these procedures shall be written into the Contract Agreement.

20. AUDIT OF THE CONTROL ROOM OPERATION

  1. The operation and management of the Control Centre will be audited on a regular basis, to establish that the operators and the CCTV Manager are complying with the requirements of the Code of Practice
  2. An Auditor with the appropriate abilities and qualifications will be appointed by the CCTV Partners to carry out the inspection
  3. Where serious breaches of the Code of Practice have been found, an agreed disciplinary procedure will be applied.

21. DATA PROTECTION & HUMAN RIGHTS ACT 1998

This Code of Practice will ensure the management and operation of the system complies with the Data Protection principles and other provisions of the Data Protection Act 1998. In addition it complies with the terms of the Human Rights Act 1998 and the European Convention on Human Rights and particularly the content of Articles 6 and 8.

22. REVIEW OF THIS CODE OF PRACTICE

The working of this Code of Practice shall be reviewed and evaluated by aIl concerned annually or as necessary.

The parties agree that this Code of Practice is for the management of the Fareham and Gosport closed circuit television surveillance system.

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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0) 1329 821770
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