Fareham Borough Council is warning residents to be on their guard against bogus companies offering Council Tax refunds or threatening them with fines.
The fraudsters operate by ringing or texting residents, pretending to be from the local council, valuation office or another company which deals with changes to Council Tax banding. They suggest that the resident is either due a council tax refund, or owe more council tax and must pay it to them to avoid a fine. They will then ask for personal and bank details to allow them to process the refund or payment.
Executive Member for Policy and Resources, Councillor Seán Woodward said, "We never cold call, text or email residents requesting bank details. If you receive one of these cold calls please do not give any personal information and end the call as quickly as you can."
If Council Tax refunds are due or there is any change to your bill then the Council will send a statement in the post to you to explain the situation.
If you are in any doubt as to the authenticity of a call concerning your council tax account, please contact the Local Taxation Team office on Tel: 01329 824651 or e-mail email@example.com.
Any genuine direct phone number given out by a Council Tax officer will be in the format "01329 824XXX".
To report a suspected incident of the scam, please contact Hampshire County Council Trading Standards by ringing Consumer Direct on 03454 04 05 06.
For further information contact:
Becca Bennett, PR and Marketing Support Assistant, Tel: 01329 824609
fax: 01329 550576, e-mail: firstname.lastname@example.org
This and previous media releases can be viewed on the Council's website: www.fareham.gov.uk/pressreleases
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