What you have to say is important to us
If you have an idea that you think will help us improve the way we do things, or you just want to tell us something, please complete an online comments form or print off a paper version of comments form (390 KB).
If you want to thank someone or just give praise for a job well done, please tell us - we would be delighted to hear from you. Please complete an online compliments form or print off a paper version of compliments form (390 KB).
If you are not happy with the service you have received, let us know. We aim to provide the best possible service. However, if we get it wrong, we need to know about it and will try to put things right as quickly as possible. Please complete an online complaint form or print off a paper version of complaint form (390 KB).
For more details about complaints please see how to make a complaint.
You can see our comments, compliments and complaints information leaflet (226 KB).
If you need any further help please contact our customer services team on 01329 236100 or send an e-mail to email@example.com.