Housing

The homes we live in are an important part of our quality of life. Whether you live in your own home, one provided by the Council or one you rent from a private landlord, this section of the website lets you know how you can make the most of it.

Tenancy repairs and maintenance

If you are an existing Council tenant you can find out about how to report a repair, see when scheduled maintenance is due and what to do in an emergency.

Repairs and improvements

Council housing waiting list

You can find information on how to apply to be on the waiting list, find your current position in the waiting list and find out how housing is allocated here:

Housing waiting list information

Private landlord responsibilities

The Housing Act 2004 covers private landlord responsibilities and introduces a new system for assessing housing conditions. The act also means high risk HMOs must be licensed.

Your landlord's responsibilities and how to complain

Existing Council tenants

If you are a tenant, you can find out all about your rights and responsibilities as well as how you can get involved and help with your housing, including repairs and maintenance. It includes information about becoming a member of the Tenant Forum and attending estate inspections.

Looking for a home

Whether you want to know how to get onto the waiting list for a Council home or are looking to move into sheltered accommodation, to exchange your home or to buy a house, you can find details on this section of the website

Homelessness

If you are homeless, face losing your home or are in urgent housing need, we can help you. If you have lost your home or could lose it, we can give you information about your legal rights and help you find somewhere else to live.

Housing strategies and policies

We have developed a range of strategies to help us manage a sustainable approach to decent housing and thriving communities in the Borough. You can find them here.

Help to stay in your home

From support with basic maintenance to adapting your environment so that you can continue to live independently, this section lets you know how you can stay in your own home.

Landlords

Whether you are already a landlord or thinking of becoming one, you can find all you need to know here about your legal responsibilities and to make sure you meet them.

Energy efficiency and improving your home

By making some small improvements to your home, you will not only be able to cut your household bills, you will also be able to help preserve energy and our environment.

Estates

We have a range of services to help manage your housing environment. From reporting abandoned vehicles to grass cutting and rubbish collection to general cleaning, in this section you can find out how we can help you to keep your surroundings pleasant.