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Complaints

If you experience a problem with a repair, please let us know and give us the opportunity to put things right as quickly as possible as we recognise and value all our customers of Fareham Borough Council.

It is important to let us know as it helps to continuously improve our repair service to other customers in the future.

Please contact us on 0800 1412194 to discuss the issue with a member of the responsive repairs team.  If you are still unhappy, ask to speak to the manager.

If you prefer, email us at responsiverepairs@fareham.gov.uk, write to us, visit us in person or we'll come and see you in your home.

If you are still unhappy with the outcome, you can use Fareham Borough Council's complaints procedure to pursue the complaint.




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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0) 1329 821770
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