skip to main content

Accessibility and Display Options

Choose accessibility and display settings
Text Preferences
Colour Schemes
Save Close

Cookie preferences

We and our partners use technologies such as cookies on our site to enhance your user experience, personalise content and analyse our traffic.

Accept the recommended settings to consent to the use of this technology on our site.

To change your consent choices at any time please use the toggles below.

For further details, see our Cookie Policy

Accept recommended settings

Essential cookies

Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences.

Performance cookies

Performance cookies help us to improve our website by collecting and reporting information on its usage (for example, which of our pages are most frequently visited).

Save and Close


You are here: Home / Housing / Existing Tenants

Tenant responsibilities

Whilst we provide repairs and maintenance to the structure, outside and shared parts of your home, there are some minor repairs that are your responsibility.

Examples of these would include:

Please have a look in your Tenancy Agreement to see more of your repair responsibilities.

Chargeable repairs

We will carry out repairs and maintain the structure of your home, including the outside and shared parts of your home.  We will also repair and maintain the installations provided by us for supplying water, gas, electricity, plumbing and heating installations.

The outside woodwork and metalwork to your home including communal areas is also our responsibility.

It is important that you allow our authorised employees or other agents into your home at all reasonable hours to carry out any repairs we consider necessary to make sure your home or any person is not at risk.

However, if damage is caused by neglect, carelessness or misuse by you, your household, pets or visitors to your home we will charge you for a range of specific repairs. We call these repairs rechargeable repairs.

An unlimited list of your repair responsibilities are itemised in your tenancy agreement.

Examples of rechargeable repairs would include:

How do we decide what is neglect, carelessness or misuse?

You may not have to pay for repairs if:

You need to have reported the incident in these examples to the Police and provided us with a Crime Reference Number.

If there is any uncertainty or doubt about how the damage was caused, we will come and check the situation before we make a decision.  If we decide that you have broken the terms of your Tenancy Agreement, we will advise you what action is to be taken.

Back to top of page Back to Top How to get here
Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415
RSS Feeds