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Customer standards

Housing options

Our housing options team is committed to providing a high quality and readily available customer service that is easily accessible to all service users. We aim to provide a sensitive and responsive service which gives good quality advice, help and support to people who are homeless or threatened with homelessness and, where appropriate, to get good quality accommodation. To do this, we aim to:

Housing waiting list and allocations

Our housing waiting list and allocations service is committed to providing a high quality service that is easily accessible to all service users. We help allocate social housing, including Council and housing association homes, to people on our housing waiting list. To achieve this, we aim to:

Please contact us on 01329 236100 or e-mail:customerservicecentre@fareham.gov.uk




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