Making sure our services and policies meet the needs of residents and businesses in the Borough is a vital part of our work. One of the ways we do this is by consulting you to get your views on a range of subjects. Sometimes we consult you about specific pieces of work with a set time limit; at other times, we aim to get your views on a continuous basis.
If you have any questions about consultation please contact us by email at firstname.lastname@example.org or phone 01329 824409 and ask for communications.
We consult many people and organisations in a number of different ways and on a number of different subjects. In this section, you can find out more about what we are consulting about at the moment, what we will be consulting about in the future and the outcomes of things we have consulted about in the past.
To help make sure we continue to improve our services and consider your views when we make decisions, we have an electronic (e) panel. It is made up of local residents who are happy to give us their views on a range of services and subjects electronically, Here, you can find out more about the e-panel and how you can get involved.
What you have to say – whether it's a comment, a compliment or a complaint – is important to us as it will help to make sure we deliver services to meet your needs. In this section you can find out how you can do that.
You can discuss any concerns you may have about your local community or suggest ideas for improvements through our community action team (CAT) meetings. Here, you can find out where and when your local CAT meetings take place and how you can get involved.
If you're aged between 11 and 19 years old and want to make sure your voice is heard or you want to make a change in your community, this section is for you.
If you wish to report something to us, there is a quick and easy way to do it. We have a variety of forms which you can complete online or print and send a hard copy to us. Here, you will find a range of forms on a variety of subjects.
We have adopted a scheme for people living or working in the Borough may attend a meeting of the Council, the Executive, the Scrutiny Board, a Committee or a Panel to speak on a matter that is due for discussion.
We welcome petitions and understand that they are an important way for you to let us know about your concerns. In this section, you can see how you should complete online and paper petitions for us and how we consider them when we make decisions.
Making sure that you can give us your views in a way that is convenient to you is very important. That includes using social media channels. Here, you can find out how you can follow us on Twitter or like us on Facebook.