Accessibility statement for http://www.fareham.gov.uk

This website is run by Fareham Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet External Hyperlink has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

you can't modify the line height of text
most older PDFs are not fully accessible to screen reader software
you can't pause slideshows with a keyboard

What to do if you can't access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

webmaster@fareham.gov.uk
call 01329 236100 and ask for the webmaster team

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact: webmaster@fareham.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) External Hyperlink .

Technical information about this website's accessibility

Fareham Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some form fields do not have associated labels, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content), 1.3.1 (Info and Relationships), 3.3.2 Labels or Instructions, 4.2.1 (Name, Role, Value).

We plan to have this fixed before November 2020.

Some sections of our website have mouse dependent content, so people using a keyboard cannot access the information. This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to have this fixed before November 2020.

Some sections of our website have moving content that can't be paused, so people who need more time to view the content are unable to do so. This fails WCGA 2.1 sucess criterion 2.2.2 (Pause, Stop, Hide).

We plan to have this fixed before October 2020.

Our payment portal does not have sufficient colour contrast for some parts of the page. This fails WCGA 2.1 sucess criterion 1.4.3 (Contrast -Minimum).

We plan to have this fixed by 15 October 2020.

Disproportionate burden

Not applicable

Navigation and accessing information

Not applicable

Interactive tools and transactions

Not applicable

Content that's not within the scope of the accessibility regulations

Not applicable

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.