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Healthcare waste collection service

We offer a domestic healthcare waste collection service where there is a medical need or for needles or 'sharps'. We will send you a referral form, or you can download a referral form PDF (126 KB) which your healthcare professional, such as your GP or nurse, will need to complete. The form asks them to classify the waste. We only collect these types of waste by a special healthcare collection:

Healthcare waste which is not infectious – such as incontinence pads and nappies - is classed as offensive waste; you can put it in your general household waste bin. Please see the guidelines for disposing of this waste in your refuse bin. If you already have a healthcare waste collection, please follow these guidelines. (Requests received after 12.00 noon on a Tuesday will be delivered the following week).

If your bin is not out for five weeks in a row, we will stop the collection temporarily. When you are ready to have the waste collected again, contact us and we will re-start collection. If your household no longer requires a healthcare waste collection please let us know and we will remove the bin.

To contact our customer service centre, phone 01329 236100 or email

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