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Disruptions to our regular Waste & Recycling Collections

We work hard to complete all scheduled waste and recycling collections on time.

However, from time to time, delays can occur due to circumstances such as roadworks, parked vehicles blocking access, vehicle breakdowns, or other operational issues.

We understand how frustrating it can be when your bin is not collected as expected and apologise for any inconvenience caused.

If your collection has been missed, please check whether your road is listed below to find up-to-date information about when we will return to collect your bin(s).

 

30th September 2026: Burnt House Lane

Due to a burst water main and emergency works being carried out by the water company, we are currently unable to access properties 86-90 Burnt House Lane to complete scheduled bin collections.

The road has been closed to allow the repairs to take place and, based on information provided on site, access is not expected to be restored before 3rd October 2026 at the earliest.

We'd like to apologise for any inconvenience caused.

There is no need to report this to us, as we are aware of the issue and will arrange for any outstanding collections to be completed once access to the affected properties has been restored.

We appreciate your patience and understanding while the water company carries out these essential repairs.

 

If your road is not listed above and your bin has not been collected, please report it using our Online Form. Our team will investigate the issue and, where appropriate, arrange for a return collection.