How to contact us
We are open from 8.45am until 5.15pm Monday to Friday.
By phone
You can telephone us on 01329 824646. We operate a voicemail system and will respond to your message as soon as possible. Please ensure that your message includes your name, address and telephone number. If you have a hearing impairment, we have a minicom on 01329 824814.
By email
In person
The Benefits team operates a drop-in service at Fareham's Civic Offices, allowing residents to speak with an officer without the need for a prior appointment. Officers are available Monday to Friday between 10am and 3pm. Should you need to visit us outside of these hours, appointments can be arranged upon request.
By post
Fareham Borough Council
Benefit Section
Civic Offices
Civic Way
Fareham
PO16 7AZ
We can arrange for most of our documents to be translated into other languages or into large print. If you know someone who need this, please let us know.
We may be able to arrange for a sign language interpreter if you contact us in advance and make an appointment to see us.
In your home
We can arrange home visits in certain circumstances, such as if you are ill or disabled. Contact us by telephone on 01329 824646 or email us at benefits@fareham.gov.uk to let us know why you feel a home visit would be appropriate and we can discuss this with you.
