Choosing your arborist

Tree work – Choosing Your Arborist

To care for your trees properly, we recommend hiring a qualified and competent arborist (tree surgeon). Tree work requires technical skill, training and experience, so it should only be carried out by professionals.

Stage 1: Getting a Quote 

A reputable arborist should be happy to answer the following:

• Are you insured? Ask for proof of:
  • Employers' Liability Insurance
  • Public Liability Insurance (recommended minimum: £5 million)
• Do you work to a British Standard?
  • Look for BS 3998 
• What qualifications do you and your staff hold? Ask to see copies of:
  • Required: NPTC* certificates for chainsaw use
  • Recommended: Additional certificates for machinery and arboricultiral knowledge (e.g. National Certificates and Diplomas)
• Will you provide a written consultation?
  • If not, do not use this contractor.
• Are you a member of a professional organisation?
  • Membership does not guarantee work standards but does show a degree of commitment 
• Can you provide a referee or example of past work?
  • Follow up on any references provided 

Stage 2: Comparing Quotes 

When reviewing quotes, check they include:

• Reference to BS 3998 
• Clear and full details of the work
• What will happen to the debris
• Whether VAT is included
• Who will be responsible for obtaining permission if the tree is protected (TPO or conservation area)
• What steps will be taken to protect you and your property

Below is the list of tree surgeons used by Fareham Borough Council as part of the Tree Maintenance Framework:

You are advised to carry out your own checks as to the suitability of the contractors to undertake your work – visit the Arboricultural Association's web site for more details: www.trees.org.uk