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Choosing your arborist

Tree work – choosing your arboristImage of arborist

To care for your trees properly we recommend that you employ a qualified and competent arborist (tree surgeon) to do the work. Tree work needs a high degree of technical competence, supported by training and experience. For these reasons tree work should only be undertaken by well trained, competent arborists.

Questions you should ask an arborist

Stage 1:

Asking for a quote (a reputable arborist will always give a positive response):

Are you insured?

If yes please show evidence – employers' liability & public liability (recommended minmum £5 million)

Do you work to a British Standard?

If yes, which one? It should be BS 3998 External Hyperlink

Arborist in a treeWhat qualifications do you and your staff hold? (ask to see copies)

Compulsory: Must have NPTC* certificates for chainsaw use

Recommended: Certificates for other skills and machines. Arboricultural knowledge e.g. National Certificates and Diplomas

Will you provide a written quotation?

If no, reject this contractor

Are you a member of a professional organisation?

Membership does not guarantee work standards but does show a degree of commitment

Can you provide me with the phone number of a referee who can show me some of your work?

If yes, follow up the lead.

Stage 2:

Choosing the quote that suits you:

When you receive your quotes, check they include these before deciding which one to accept:

For more information, contact our tree team on 01329 236100 ext. 4442 or e-mail

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