skip to main content

Accessibility and Display Options

Choose accessibility and display settings
Text Preferences
Colour Schemes
Save Close

Cookies and Privacy

This site uses cookies to store information on your computer

Some of these cookies are necessary to make the site work. We’d also like to use optional cookies to help improve your experience on the site. You can manage your optional cookie preferences below. Using this tool will set a cookie on your device to remember your preferences. Your preferences can be changed at any time.

For further details, see our Cookie Policy and our Privacy Policy

I AcceptI Do Not Accept


Essential cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies; they can only be disabled by changing your browser preferences. Third party functions such as Google Search and Analytics will not be enabled.


Performance settings enable you to use the Google Search engine on our website and help us to improve our website by collecting and reporting information on its usage (for example, which of our pages are most frequently visited).

Save and Close


You are here: Home / Licensing And Inspections / Noise Nuisance

Environmental health out of hours service

Our out of hours emergency service provides a response for residents affected by noise and nuisance issues outside normal office hours. It is an emergency service so should not be used simply to log complaints. Duty officers are 'on call' from their homes. Most calls we receive for this service concern noise. We have put together some information to help you use the system to deal with complaints of this nature.

7 steps to peace and quiet!

  1. If you wish to use the service please telephone freephone 0800 374485.
  2. An operator will take your name, address, telephone number and the details of the complaint and will contact the duty officer
  3. The duty officer will telephone you to give advice and/or arrange a visit if necessary. You will be told at this stage whether your complaint is one that can be dealt with through the out of hours service
  4. If a visit is arranged, the duty officer will need to call at your premises to see or hear the nuisance. This is very important as if we can't do this, we will be unable to take any further action. If you are not willing to allow an officer to visit you, please do not use the out of hours service
  5. If the duty officer is satisfied that a nuisance exists he/she will take steps to resolve the problem either at the time of the visit or at more appropriate time
  6. We may have to serve an abatement notice on the person responsible for the nuisance
  7. If the nuisance continues after a notice has been served you should contact us again. A duty officer will visit to hear the noise and may decide to prosecute the person responsible. You may be required to provide a statement at this stage.


For further information/advice please contact us during normal office hours on 01329 236100 or e-mail

Back to top of page Back to Top How to get here
Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07860 098627
RSS Feeds