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If you are homeless, face losing your home or are in urgent housing need, we can help you. If you have lost your home or could lose it, contact our housing options team as soon as possible for advice and help. We can:

You can contact us by telephone on 01329 236100 or email:  If you would like to see someone face to face there is a housing advice drop in service at the Civic Offices in Fareham which is open Monday to Friday 9.30am to 4pm.

Are you homeless?

If you do not have accommodation available to you, you are homeless.  You are not homeless if you leave accommodation you remain legally entitled to occupy (except in exceptional circumstances) or if you have other accommodation available which you have chosen not to occupy. You may be homeless if you have somewhere to live, but cannot stay there for reasons such as:

Preventing homelessness

We will make every effort to prevent you from becoming homeless, but it is important that you contact us as soon as possible. If your situation cannot be prevented, we can give you advice about other housing options that may be available to you.

Right to Review

If you do make a homeless application we will consider your individual circumstances and decide what, if any, housing duty is owed to you. We must then write to you setting out the reasons for this decision. If you disagree with our decision, you might be able to ask us to reconsider it. This Right to Review guide    PDF (47 KB) explains how you can do that, and what happens if you do.

Duty to Refer

From 1 October 2018, certain public authorities are required to notify a housing authority of service users who they think may be homeless or threatened with homelessness.  This comes from a new Duty to Refer contained within the Homelessness Reduction Act 2017. 

The purpose of the new duty is to identify people at risk of homelessness as early as possible to maximise opportunities to prevent homelessness.

The public authorities subject to this new duty are:


A county wide Duty to Refer protocol   PDF (2 MB) and referral form PDF (254 KB) has been developed for use by representatives from these agencies.  Please ensure the person you are referring understands the referral and has given their consent to be referred.

Please email the completed referral form to  We will acknowledge receipt of your email and aim to contact the person being referred within 2 working days.

The government has produced guidance for public authorities subject to the duty to refer External Hyperlink.

Home Owners - Could a future rise in Interest rates affect you?

The Bank of England base rate has been at a long term low of 0.5% since 2009 and many home owners with a mortgage have benefited from the low interest rate charged on these loans.  However those working in the financial industry believe that the BofE rate will increase within the next 6 – 12 months, which could lead to monthly mortgage payments increasing.

This advice and information may help you to think about and prepare for an increase in the interest rates.

If you see someone sleeping rough in the Borough

If you see someone sleeping rough in the Borough, please let us know so that we can help them.

You can also report Rough Sleeping in any area by using a national phone line and website, called StreetLink. Once advised of a rough sleeper, StreetLink will notify the local service to ensure help and support is made available to the rough sleeper. For further information visit our StreetLink page or visit their website External Hyperlink.

Find out more about how the Council is helping rough sleepers.

If you have an urgent housing problem

We can assess most requests for help over the phone or in person at the Civic Offices.  If you are homeless and need urgent advice or help, please contact us on 01329 236100. We will base our decision on your current housing situation and not on your future housing need.


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Fareham Borough Council, Civic Offices, Civic Way, Hampshire, PO16 7AZ
Tel: +44 (0) 1329 236100 | Mobile Text/Photo: 07876 131415 | Fax: +44 (0) 1329 821770
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