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Prompt Payment Code

Fareham Borough Council signed up to the Prompt Payment Code External Hyperlink in April 2013.

We recognise that prompt payment is critical to the cash flow of every business, and especially to smaller businesses within the supply chain.

The Prompt Payment Code is about encouraging and promoting best practice between organisations and their suppliers. By signing up to the code, we commit to paying our suppliers within clearly defined terms, and commit also to ensuring there is a proper process for dealing with any issues that may arise.

We hope this means that we can build strong relationships with our customers, safe in the knowledge that they will be paid, and confident that they are working with a council that values the service they provide.

Under the Prompt Payment Code we undertake to:

  1. Pay suppliers on time

  1. Give clear guidance to suppliers

  1. Encourage good practice


Guidance to suppliers on our payment procedures

Guidance to suppliers on our complaints procedures

  1. Complaint or dispute relating to an offical purchase order

If you are experiencing payment delay for an invoice you have sent us for completed works, goods or services, please contact our Accounts Payable team quoting the Council's offical purchase order number and your invoice number

  1. Complaint or dispute relating to working with a lead supplier to the Council

If you are engaged as a sub-contractor to a lead supplier of the Council and find your invoices are not being paid to the terms you agreed with the lead supplier you should:


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