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Help with household bills

Exceptional Hardship Scheme

Fareham Borough Council has set aside money from its reserves to help households suffering from severe, exceptional hardship as a result of the loss of winter fuel payments to pensioners.  The new scheme will take the form of a discount of Council Tax liability for 2024/25 and be available on a first come, first served basis.

The scheme will only be available to pensioners who are liable for Council Tax, living in a low-income household in Fareham since 9 September 2024 and already in receipt of a means tested benefit such as Housing Benefit or Council Tax Support, but not for those eligible for Pensions Credit.  The maximum value of help per household is a £200 reduction in Council Tax liability.

Full details of the scheme can be found here.

 

Help with energy bills 

The government has put all information about help with your bills in one place, including energy bill discount, cost of living payment and the disability cost of living payment. Visit their page to find out more External Hyperlink.

You can find the government's energy saving tips, including quick and easy no cost actions, on their website External Hyperlink.

Local Energy Advice Partnership (LEAP)  

Local Energy Advice Partnership (LEAP) offers free, high quality and personalised advice related to energy efficiency and affordable warmth. Visit their website for more information External Hyperlink.

Winter fuel payments

If you were born before 26 September 1958, you could get help with paying your heating bills. To receive the winter fuel payment, you must be in receipt of one of the following:

Find out more and check your eligibility here External Hyperlink.

Do you have a broken or faulty boiler at home?

Hampshire County Council's Hitting the Cold Spots service is reaching out to households across the county who may be struggling with energy bills, issues with their energy supplier or a broken or faulty boiler at home.

Experienced energy advisers at the Environment Centre (tEC), the independent charity delivering the service, are offering residents free help with resolving energy billing issues, saving money and energy at home and finding funding to replace broken or faulty boilers for heating and hot water. They can also help residents make their properties more energy efficient in the long term to help them live more comfortably through hotter summers and colder winters. The advice is completely free, impartial and tailored to the unique circumstances of each household.

If you'd like to find out more, please contact the Environment Centre (tEC) on their Freephone number, 0800 804 8601, or by emailing staywarm@environmentcente.com.

Cheaper broadband and phone packages 

During the rise in the cost of living, Ofcom is encouraging companies to offer social tariffs that will help customers on low incomes. You could qualify if you or someone in your household claims Universal Credit. Find out full eligibility and whether you are able to switch to a cheaper tariff by visiting their website External Hyperlink.

Internet provider toob provides 'toob essentials', a social tariff to help those on low incomes or those who are receiving any of the following government benefits: Universal Credit, Pension Credit, Jobseeker's Allowance, Employment and Support Allowance and Income Support. It is available to both new and existing customers on the toob network. To find out more, visit www.toob.co.uk External Hyperlink.

Household repairs and improvements

If you are a homeowner and need assistance to undertake essential repairs and improvements to your home, then you maybe able to apply for a subsidised loan through the Parity Trust. Please visit www.paritytrust.org.uk External Hyperlink  to find out more.

Council Tax

You may be eligible for a discount or exemption, or qualify for help paying your council tax. Find out if you are eligible here




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