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Help with household bills

Help with bills

The government has put all information about help with your bills in one place. Visit their page to find out more External Hyperlink (opens in new window).

Local Energy Advice Partnership (LEAP) 

Local Energy Advice Partnership (LEAP) offers free, high quality and personalised advice related to energy efficiency and affordable warmth. Visit their website for more information External Hyperlink (opens in new window).

Winter fuel payments

Everyone over the State Pension age with an income of, or below, £35,000 per year will receive the winter fuel payment. No action is needed, as the payment will be made automatically.

Find out more here External Hyperlink - Opens in new tab.

Do you have a broken or faulty boiler at home?

Hampshire County Council's Hitting the Cold Spots service is reaching out to households across the county who may be struggling with energy bills, issues with their energy supplier or a broken or faulty boiler at home.

Experienced energy advisers at the Environment Centre (tEC), the independent charity delivering the service, are offering residents free help with resolving energy billing issues, saving money and energy at home and finding funding to replace broken or faulty boilers for heating and hot water. They can also help residents make their properties more energy efficient in the long term to help them live more comfortably through hotter summers and colder winters. The advice is completely free, impartial and tailored to the unique circumstances of each household.

If you'd like to find out more, please contact the Environment Centre (tEC) on their Freephone number, 0800 804 8601, or by emailing staywarm@environmentcente.com.

Cheaper broadband and phone packages 

Ofcom holds a list of companies that offer social tariffs which will help customers on low incomes. You could qualify if you or someone in your household claims Universal Credit. Find out full eligibility and whether you are able to switch to a cheaper tariff by visiting their website External Hyperlink (opens in new window).

Household repairs and improvements

If you are a homeowner and need assistance to undertake essential repairs and improvements to your home, then you maybe able to apply for a subsidised loan through the Parity Trust. Please visit www.paritytrust.org.uk External Hyperlink (opens in new window)  to find out more.

Council Tax

You may be eligible for a discount or exemption, or qualify for help paying your council tax. Find out if you are eligible here.